Virginia Beebe
Port Lavaca
Overview
39
39
years of professional experience
1
1
Certification
Work History
VP of Account Management
Acrisure
Victoria
01.2012 - Current
- Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
- Developed and implemented strategic plans to achieve company objectives.
- Drove revenue by cultivating successful client relations.
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
- Ensured compliance with applicable laws and regulations related to operations activities.
- Formulated policies that improved operational efficiency and productivity.
- Hired, trained, and mentored staff members to maximize productivity.
- Established performance standards for staff members in order to drive productivity levels up.
- Led strategic planning and execution to enhance profitability and company growth.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Excutive Administrative Assistant
California Groundwater Association
Santa Rosa
08.2006 - 06.2011
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Established procedures for maintaining files of all office correspondence, memorandums, agreements, and contracts, ensuring easy access when needed.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Assisted in preparing marketing materials such as brochures and flyers for distribution at trade shows and other events.
- Handled confidential information with discretion and integrity.
- Set up meeting and event logistics for senior management and updated calendars.
- Updated and implemented administrative and executive support policy changes and monitored effects.
- Created newsletters to share company updates and events.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
- Prepared monthly financial statements according to established deadlines.
- Reviewed and processed expense reports and invoices for accuracy and completeness.
- Followed proper accounting and bookkeeping procedures to support audits.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Operations Manager - Branch
HydroChem Industrial Services
Deer Park
02.1986 - 02.2004
- Created effective business plans to focus strategic decisions on long-term objectives.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Collaborated with team leaders on quality audits.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Enforced federal, state, local and company rules for safety and operations.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Formed and sustained strategic relationships with clients.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Education
Master of Science - Human Resource Management
Walden University
Minneapolis, MN10-2013
Bachelor of Science - Business Administration
Walden University
Minneapolis, MN05-2011
Associate of Applied Science - Industrial Safety, Health & Environmental Mgmt
San Jacinto College
Pasadena, TX05-1999
Skills
- Proposals and presentations
- Resource allocation
- Team leadership
- Strategic planning
- Public speaking
- Sales leadership
- Verbal and written communication
- Business development
- Staff development
- Business growth and marketing strategies
- Policy and procedure development
- Critical thinking
- Process improvement
- Customer service
- Account management
- Cross-functional team leadership
- Operations management
Certification
- Texas General Lines Agent Life, Accident, Health & HMO, Property and Casualty
Timeline
VP of Account Management
Acrisure
01.2012 - Current
Excutive Administrative Assistant
California Groundwater Association
08.2006 - 06.2011
Operations Manager - Branch
HydroChem Industrial Services
02.1986 - 02.2004
- Texas General Lines Agent Life, Accident, Health & HMO, Property and Casualty
Master of Science - Human Resource Management
Walden University
Bachelor of Science - Business Administration
Walden University
Associate of Applied Science - Industrial Safety, Health & Environmental Mgmt
San Jacinto College
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