Virginia Bravo
Lake Elsinore,Ca
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Knowledgeable Desired Position with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.
Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
10
10
years of professional experience
Work History
Breakfast Attendant
Best Western Plus Hotel
07.2023 - 06.2025
- Prepared and set up breakfast buffet, ensuring food safety and hygiene standards.
- Assisted guests with inquiries, providing exceptional customer service to enhance their dining experience.
- Maintained cleanliness and organization of dining area, contributing to a welcoming environment for guests.
- Monitored food levels and replenished items proactively to meet guest demand throughout service hours.
- Contributed to a positive atmosphere by engaging in friendly interactions with both guests and coworkers alike.
Service Deli Clerk
Starter Bros
04.2019 - 06.2021
- Assisted customers in selecting deli products, ensuring a positive shopping experience.
- Prepared and displayed fresh deli items according to food safety standards.
- Maintained cleanliness and organization of work area, adhering to health regulations.
- Operated slicing equipment and scales for accurate portioning of meats and cheeses.
- Collaborated with team members to fulfill customer orders efficiently during peak hours.
- Monitored inventory levels, notifying management of low stock to support timely restocking efforts.
- Trained new staff on safety procedures and operational protocols for deli service tasks.
- Demonstrated strong knowledge of food handling procedures, maintaining high-quality standards for all prepared items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Provided exceptional customer service, addressing concerns and offering recommendations to suit individual tastes.
- Conducted regular equipment maintenance checks, minimizing downtime due to technical issues.
- Developed strong rapport with regular customers, fostering loyalty and repeat business opportunities.
- Proactively restocked display cases throughout the day, ensuring optimal product freshness and selection for customers.
- Educated customers on various deli products, enhancing their shopping experience.
- Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback when needed.
- Managed perishable inventory efficiently by rotating stock regularly according to expiration dates and seasonal demands to minimize spoilage rates.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Assisted in inventory management, reducing waste and improving overall product availability.
- Calculated total items needed to assemble party trays and placed orders for inventory.
- Collaborated with team members to meet daily sales goals and drive overall store success.
- Consistently adhered to company policies and procedures, ensuring a safe and enjoyable shopping experience for all customers.
- Learned other teammates' work tasks to train as backup.
- Supported cross-training initiatives within the store by assisting in other departments as needed during peak times or staff shortages.
- Implemented creative merchandising strategies to attractively showcase deli products, driving sales growth.
- Displayed excellent multitasking abilities while managing multiple customer requests simultaneously, increasing efficiency.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Received payment via cash, check, card, or mobile payment and processed promptly, resulting in Number% accuracy rate.
- Streamlined processes for faster service by pre-slicing popular deli meats during downtimes.
- Prepared custom sandwich orders for customers, resulting in an increase of repeat business.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Provided recommendations on product pairings, enhancing customer satisfaction and sales potential.
- Greeted customers at counter to fulfill requests and answer questions.
- Offered product samples to customers, generating additional sales through taste-testing.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared salads, soups and sandwiches for customers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Accurately operated cash register to process customer payments.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished serving stations with fresh food and cleaned up spills.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Backed up servers by setting up trays and completing some food deliveries.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Customer Service Sales Representative
Target Store
08.2015 - 11.2017
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new staff on sales techniques and product knowledge.
- Managed cash register operations, ensuring accurate transactions and balanced drawers.
- Collaborated with team members to enhance store layout and product displays for improved sales.
- Utilized point-of-sale systems to process sales efficiently and track inventory levels.
- Implemented promotional strategies to boost customer engagement and drive sales growth.
- Analyzed customer feedback to identify trends and recommend improvements in service delivery.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Supported team members during peak periods by sharing workload and providing guidance when needed.
- Contributed to positive team culture, driving motivation and productivity among peers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Assisted in training of new hires, sharing best practices and company policies.
- Fostered positive team environment, encouraging collaboration and efficiency among team members.
- Resolved customer complaints, ensuring customer satisfaction and loyalty.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set and achieved company defined sales goals.
- Trained new employees on customer service, money handling and organizing strategies.
Education
High School Diploma -
Huntington Park High
Huntington Park, CA06.1984
Skills
- Cleanliness standards
- Efficient multitasking
- Sanitation practices
- Stocking
Timeline
Breakfast Attendant
Best Western Plus Hotel
07.2023 - 06.2025
Service Deli Clerk
Starter Bros
04.2019 - 06.2021
Customer Service Sales Representative
Target Store
08.2015 - 11.2017
High School Diploma -
Huntington Park High
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