Virginia Bria PMP

• Global Business Readiness Lead for the largest transformation the company has ever undertaken
• Worked as part of the Organizational Change Management and Order to Cash process teams to prepare the organization and end users for changes coming.

• Senior Project Manager for Corporate GAO (Global Accounting Operations)
• Product Managed an OTC product in a cloud-based billing ERP solution utilizing NetSuite
• Managed the OTC work streams defined as Customer Master & Order Setup, Billing & AR Cash Applications, Account to Report and Customer Service/Support using agile methodology
• As part of the “Certify Launch Team,” managed the successful implementation and rollout of Pitney Bowes’ first automated Travel and Expense (T/E) system
• Delivered innovative cloud-based software to over 22,000 employees in less than six months, helping to achieve one of the fastest system deployments for Pitney Bowes
• Assisting with the setup of the GAO PMO, introducing tools, templates, and best practices and guidelines
• Managed many other projects of various sizes around improving lockbox operations with BNY Mellon bank accounts receivables and misapplied cash.

Responsibility for working with Procurement and best practice Credit Card Processor to institute surcharges based on Clients paying with Credit Cards to overset Credit Card Fees the company was paying on behalf of their clients

• Responsible for establishing project management standards and for overseeing Senior Project managers, senior data analysts, data mining, and metrics specialists
• Oversee project execution and delivery for financial shared service organizations such as managing a lockbox move from one bank to another for all clients
• Cross team leadership was a must for this undertaking which spanned a 3-year initiative all while remote with 3 vendors
• Responsible for strategic development and successful implementation of assigned projects.

• Managing project activities for medium to large projects to ensure all deliverables are completed in accordance with the PMO best practices and guidelines
• Responsible for all elements of the project; including technical, application and business components are managed using detailed project plans
• Review Statement of Work’s, writing proposals, creating, and managing detailed project plans and participating in RFI’s & RFPs as needed
• Participate in weekly Senior Management meetings to report status to the CEO, President, CIO & CFO, and other senior management teams
• Responsible for managing Finance related projects such as billing dispute resolution, collection workflow, accounts receivable and revenue reporting as well as implementing best practices for contract change management
• Initiates project management services for internal and external customers by working with the users and Business Analysts to define requirements, priorities, delivery time requirements and acceptance criteria
• Works with and manages strategic and tactical architects and technical leads to ensure the team members are appropriately busy, afforded opportunities to assist in their professional development and working on a plan for timely delivery.

• Responsible for deployments of clients generating between two and ten million dollars in revenue onto our Warehouse Management System
• Work closely with Implementation Managers, Regional Super Users, and Distribution Center Managers to create standard operating procedures and process flows for VAS (Value Added Services) all while utilizing the standard SDLC methodology
• Project Manager for deployments of existing customers as well as new customers from an existing WMS (Warehouse Management System) to a new WMS system selected by senior management overseas
• Deployments were taking place at all facilities throughout the United States and my responsibilities include working with the regional and local super users in training on the new system as well as over seeing that the deployments were completed consistently and in a timely fashion
• Responsible for maintaining lessons learned documents and participating in the implementation of EDI (Electronic Data Interchange) customers.

• Responsibilities included assigning, managing, and tracking engineering projects with the president, surveyors, and CAD designers
• Facilitated and coordinated all project changes
• Managed multiple project tasks acting as a liaison between clients and internal teams
• Prepared teamwork assignments, schedules while guiding, and monitoring work performance
• Reviewed budgets, analyzed cost, and prepared reports for the president of the company.

• Worked under the Global Customer Solutions (GCS) group as a Regional Customer Manager managing four key accounts
• Recruited in 2005 by the Global Customer Manager and the Industry Director to join the Commercial Audio-Visual Telecom team
• Previously worked for the GCS Project Coordination and Program Management Team as a Project Manager utilizing my expertise with order management logistical value-added services, and supply chain solutions as well as for customer implementations.

• Contracted to both AEI & Danzas AEI Intercontinental

• Completed a wide range of I.T
• Assignments for large companies in numerous industries
• Held various roles to include Project Team Leader, Senior Systems Analyst, Quality Assurance Tester, Senior Programming Analyst, Programmer Analyst and Programmer
• Projects encompassed the design, development and implementation of new systems, upgrades, and enhancements
• Client companies included Aetna Insurance, General Electric, IBM, Norden and Yale New Haven Hospital.