Virginia Burke

Warehouse Associate

Aldi Warehouse

04.2022 - 10.2022

Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.
Consistently lifted materials weighing as much as Number pounds.
Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Assisted in reducing product damage by properly handling and storing materials.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
Assisted in training new hires, sharing best practices and providing support for their integration into the team.
Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
Loaded, unloaded, and moved material to and from storage and production areas.
Maintained clean, orderly work environment free of hazards.
Assisted in receiving, stocking and distribution of merchandise.
Unpacked and repacked items in different quantities and configurations for shipment.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Operated equipment while observing standard safety procedures.
Helped train new employees in safe practices and warehouse procedures.
Drove forklifts, pallet jacks and other equipment to move materials.
Streamlined material delivery processes which increased efficiency and reduced downtime.

Cashier Specialist

Dollar General Market

09.2009 - 09.2011

Grocery Store Cashier

Jensen's Finest Foods

08.1997 - 01.2001

Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
Processed various forms of payment securely, including cash, credit cards, checks, gift cards, and coupons; ensuring accuracy in all transactions.
Provided exceptional service by greeting customers warmly upon arrival and offering assistance throughout their shopping experience.
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Maintained knowledge of current sales promotions, policies regarding payment, and security practices to provide accurate information to customers.
Communicated effectively with coworkers to foster strong teamwork within the cashier department.
Assisted store management in maintaining a clean and organized shopping environment for optimal customer experience.
Assisted customers in locating items throughout the store efficiently, providing knowledgeable guidance on products as needed.
Handled returns or exchanges promptly; resolving issues according to store policy while maintaining professionalism.
Assisted customers by finding items quickly to boost store satisfaction rates.
Participated in ongoing training and development opportunities to stay current with industry trends and best practices.
Promoted a safe working environment by adhering to safety guidelines while operating the cash register system and other equipment.
Collaborated with team members to restock shelves, ensuring product availability and appealing store presentation.
Contributed to loss prevention efforts by identifying potential theft situations and reporting suspicious activity to management promptly.
Streamlined checkout process by accurately scanning items and applying appropriate discounts or promotions.
Supported inventory management activities such as counting merchandise stock levels periodically for accuracy purposes.
Served as a brand ambassador for the grocery store, consistently demonstrating commitment to company values and delivering an outstanding customer experience.
Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Pleasantly greeted customers and provided prompt and courteous service.
Communicated with customers and staff politely and professionally to uphold store standards.
Retrieved items for customers and verified prices.
Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Stocked shelves and organized merchandise displays for easy retrieval.
Removed trash, swept, and mopped floors for professional appearance.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Operated cash register to accurately process and record customer payments.
Collected shopping carts from parking lot and returned to stand to keep lot organized.
Addressed customer complaints and concerns, providing mutually beneficial solutions.
Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Handled cash with high accuracy and took care to check bills for fraud.
Performed cash, card, and check transactions to complete customer purchases.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Operated cash register to record transactions accurately and efficiently.
Responded promptly to requests for assistance, spills and customer inquiries.
Worked with floor team and managers to meet wide range of customer needs.
Used POS system to enter orders, process payments and issue receipts.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Learned duties for various positions and provided backup at key times.
Processed refunds and exchanges in accordance with company policy.
Maintained current knowledge of store promotions and highlighted sales to customers.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Summary

Overview

Work History

Warehouse Associate

Cashier Specialist

Grocery Store Cashier

Education

None - Basics

Skills

Timeline

Warehouse Associate

Cashier Specialist

Grocery Store Cashier

None - Basics

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