Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Virginia Caracheo

Downey,CA

Summary

Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.Serving the underrepresented for more than 10 years, ensuring and providing optimal care. Prepared to gain experience, abilities and professional knowledge to take on challenging new role.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Case Manager

The People Concern
11.2023 - Current
  • Provided service and supportive counseling in client's native language, translating and interpreting between client, family and third-party entities.
  • Assisted and accompanied clients and families to court, legal appointments, health care, public benefits and social or community agencies relative to client short- and long-term stabilization goals.
  • Conducted community meetings to promote different programs and educate on available services.
  • Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.

Case Manager

The People Concern
11.2021 - 11.2023
  • Conducted comprehensive assessments of client’s needs, strengths, and goals to determine appropriate services and resources
  • Maintained accurate and up-to-date records of client assessments, progress notes, service plans, and other relevant documentation in compliance with legal and ethical standards
  • Collaborated with other professionals, such as doctors, therapists, social workers, and legal representatives, to ensure integrated and comprehensive care for clients
  • Ensured housing stability by doing weekly check ins, follow ups on important issues and advocated on client’s behalf
  • Applied trauma informed and harm reduction approaches with clients to reduced negative or dangerous outcomes.

Residential Counselor

Victor Treatment Center
07.2016 - 04.2021
  • Provided individual and group counseling to at-risk teenagers, addressing emotional, behavioral, and social challenges
  • Facilitated therapeutic interventions and develop personalized treatment plans to help teenagers develop coping skills, enhance self-esteem, and make positive life choices
  • Responded to crisis situations promptly and effectively, ensuring the safety and well-being of residents
  • Use de-escalation techniques and crisis intervention strategies to manage and resolve conflicts or emergencies.

Family Service Associate

M.A.O.F Head Start
10.2014 - 11.2015
  • Linked families with resources within the community such as health, disabilities, nutrition, social/mental health, and family engagement services
  • Offered guidance, emotional support, and practical advice to families facing challenges, conducted workshops or educational sessions on topics such as parenting skills, communication, budgeting, and stress management to enhance family functioning.

Education

Bachelor of Arts Degree - Sociology and Spanish

University of California Santa Barbara
Santa Barbara, CA
06.2012

Skills

  • Microsoft Word for Windows, Power Point, Excel, Spread Sheet, Internet and Email (Proficient)
  • Organization and Multitasking
  • Care Planning
  • Client Advocacy
  • Task Prioritization

Certification

CPR Certified

Timeline

Senior Case Manager

The People Concern
11.2023 - Current

Case Manager

The People Concern
11.2021 - 11.2023

Residential Counselor

Victor Treatment Center
07.2016 - 04.2021

Family Service Associate

M.A.O.F Head Start
10.2014 - 11.2015

Bachelor of Arts Degree - Sociology and Spanish

University of California Santa Barbara

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Virginia Caracheo