Summary
Overview
Work History
Education
Skills
Timeline
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Virginia Correa

New York,NY

Summary

Versatile and detail oriented professional with a strong work ethic and skillful at listening attentively, communicating persuasively, and following through diligently. Also equipped with a diverse skill set and strengths in the following areas: Customer service, Team Leadership, Conflict resolution, High level multi-tasking and Communication

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Northwell Health
04.2024 - Current
  • Scheduling, canceling, and rescheduling patient appointments, and ensuring efficient use of provider time
  • Assisting with insurance billing, claim processing, and patient payments
  • Miscellaneous tasks such as filing, faxing, scanning, and maintaining a clean and organized office environment
  • Updating and maintaining patient records, ensuring accuracy and confidentiality
  • Communicating via Northwell health software's. Allscripts ,Soarian, E-Care
  • Verifying patients insurance for referrals and imaging authorizations

Front Desk/Guest Services

Marriott TownePlace Suites
01.2021 - 07.2022
  • Responsible for all guests needs including checking guests in on arrival and out departure
  • Maintained confidential and proprietary company, customer information and assets
  • Balancing and generating operational and all front office reports and accounts
  • Managed effectively a fast-paced environment with numerous projects, while also accurately recording data and operated our logistics transportation management systems daily
  • Coordinated travel needs, performing and presenting information research and various other personal service requests
  • Managing online, phone and in-person room reservations
  • Greeting and thanking guest in a sincere, friendly manner.

Clientele Lead/Customer service

Cuyana
02.2020 - 03.2021
  • Inventory control
  • Private appts by phone and in person
  • MOD included client escalations and resolutions
  • Organized all customers information through Microsoft office suite
  • Covid-19 standard safety and prevention trained
  • Achieving daily goals individually/team.

Supervisor/Stylist

Elie Tahari
12.2017 - 07.2019
  • Opening and closing the store
  • Cash handling/going to bank making deposits for store
  • Handling customer questions, complaints, and issues
  • Motivate to sell, maintaining store and communicating with team members
  • New hire onboarding and training
  • All POS functions including off site bank tasks.

Sales Associate/Stylist

Guess 5th Ave.
11.2015 - 12.2017
  • Lead team in sales for monthly performance goals
  • Processed customer transactions in pleasant and cheerful manner
  • Supporting the store sales team by identifying customer needs and then promoting current offers to them
  • Styling/VIP sessions with clientele
  • Brand ambassador
  • Drove sales, ensuring that wherever possible every customer was able to purchase the item they wanted either in store or online.

Education

Associates Of Arts In Fashion Marketing -

Fashion Institute of Technology [FIT]
New York, NY
01.2018

Skills

  • Customer Service
  • Conflict resolution
  • Strong organizational skills
  • Healthcare operations management
  • Efficient in office clerical work
  • Oral and Written Communications
  • Budgeting and financial analysis
  • Team leadership and development

Timeline

Administrative Assistant

Northwell Health
04.2024 - Current

Front Desk/Guest Services

Marriott TownePlace Suites
01.2021 - 07.2022

Clientele Lead/Customer service

Cuyana
02.2020 - 03.2021

Supervisor/Stylist

Elie Tahari
12.2017 - 07.2019

Sales Associate/Stylist

Guess 5th Ave.
11.2015 - 12.2017

Associates Of Arts In Fashion Marketing -

Fashion Institute of Technology [FIT]