Virginia Cummins

Took a step back from salary to relearn and re-invent the manager I wanted to become.

Ran teams of individuals in the correct way to merchandise, To go back old school with teaching and training one on one;

Set floor plans, Price Changes, Ran Registers. Anything and everything that needed to be done to show myself and this company that I was worth it

• Provided superior customer service leadership by greeting and assisting customers.
• Managed daily operations, including opening and closing procedures, cash handling, and employee scheduling.
• Coordinated seasonal floor sets to ensure timely transitions between collections while minimizing disruption to the shopping experience.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Came into a back room of 70 plus pallet's of apparel that had been shoved into the steel waiting on someone to come in and clean it up.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Spent 70 hours plus every week to get things where they should have been all along

• Managed daily operations, including opening and closing procedures, cash handling, and employee scheduling.
• Provided superior customer service leadership by greeting and assisting customers.
• Followed company work processes to receive, open and unpack boxes, cartons and totes, stock merchandise, restock and rotate merchandise on shelves and build merchandise displays.
• Coordinated seasonal floor sets to ensure timely transitions between collections while minimizing disruption to the shopping experience.
• Improved customer satisfaction by providing superior service and product knowledge to assist customers in making informed decisions.
• Operated cash register and scanner to itemize and total customers' purchases, collect payment from customers and make change and bag merchandise.
• Mentored junior team members, fostering a supportive environment that encouraged professional growth and development.

• Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
• Boosted player confidence through personalized training sessions and continuous feedback.
• Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
• Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
• Enhanced team performance by developing and implementing effective coaching strategies.
• Managed practice schedules, ensuring efficient use of time and resources for optimal results.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures.