Experienced grading professional with strong analytical skills and keen eye for accuracy. Proven ability to assess and evaluate with precision, ensuring high standards are met consistently. Known for effective collaboration, adaptability, and results-driven approach, making valuable contributions to team efforts. Skilled in maintaining quality control, adhering to guidelines, and delivering timely outcomes.
Overview
11
11
years of professional experience
Work History
QA TT Grader
Continental Tire
Mount Vernon, Il
08.2023 - 04.2026
Evaluated tire quality through precise grading and inspection processes to uphold safety and performance standards.
Coordinated with team members to implement grading protocols, enhancing consistency in product evaluation.
Executed thorough assessments of tire materials, identifying defects that ensure superior end-product quality.
Analyzed grading data to identify trends and recommend improvements in production processes and quality control.
Developed clear documentation for grading procedures, facilitating knowledge transfer and operational continuity across shifts.
Collaborated with cross-functional teams to address quality issues promptly, driving continuous improvement initiatives within the facility.
Graded raw materials based on checklist of quality standards.
Removed items of inferior grades from production lines and collected for alternate use or disposal.
Documented inspections, assignments and task completion to comply with company policies.
Completed on-the-job training to learn correct methods for identifying defects.
Ensured compliance with departmental and institutional policies during all grading activities.
Delivery Driver
DoorDash, Rancho Santa Margarita, California
Rancho Santa Margarita, CA
08.2025 - 01.2026
Delivered orders promptly and accurately, enhancing customer satisfaction through reliable service and communication.
Navigated efficiently using GPS technology to optimize delivery routes and minimize transit times.
Maintained vehicle cleanliness and functionality, adhering to safety standards for smooth daily operations.
Communicated effectively with customers regarding order status, building rapport and fostering lasting relationships.
Collected payments and provided receipts, handling transactions securely and maintaining accurate financial records.
Managed time effectively to meet tight delivery schedules while ensuring quality service at each stop.
Resolved customer concerns professionally and swiftly, contributing to a positive brand image and reputation.
Conducted regular vehicle inspections to identify maintenance needs proactively, ensuring reliability on the road.
Documented delivery discrepancies or issues meticulously, supporting continuous improvement in service quality standards.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Verified accuracy of all deliveries against order forms.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Expedited deliveries to meet customer deadlines and requirements.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Child Care Provider
Benjamin Phipps
Herrin, IL
01.2015 - 08.2023
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Planned and implemented engaging activities to encourage creativity and expression.
Assisted children in development of social, communication and problem-solving skills.
Sanitized toys and tables to maintain clean, safe environment.
Used positive reinforcement and behavior modeling to instill discipline in children.
Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Instructed children on good sanitary habits when washing hands, using bathroom or eating.
Communicated with parents about daily activities and any concerning behaviors.
Guided children through engaging and productive activities to foster fun learning environment.
Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
Secured indoor and outdoor premises to protect children.
Instilled discipline and maintained order with children by using simple and commanding directives.
Developed and implemented lesson plans and activities for children of various ages.
Organized and planned age-appropriate reading, crafts and music lessons.
Recorded child behavior, food and medication information for supervisors.
Maintained safe play environment.
Observed and monitored children's play activities.
Dressed children and changed diapers.
Communicated with children's parents or guardians about daily activities, behaviors and related issues.
Read stories to children, facilitated discussions and tied books into learning opportunities.
Encouraged positive behaviors, including patience with teachers and fellow kids.
Taught children how to complete basic crafts such as paintings, drawings and decorations.
Identified signs of emotional or developmental problems in children to alert parents or guardians.
Instructed children in eating, resting and restroom habits.
Night Shift Supervisor
Natural Enrichment Industries
Herrin, IL
12.2022 - 05.2023
Completed opening and closing duties to facilitate business operations.
Assisted upper management with daily operations to meet standards of service and quality.
Collaborated with team members to improve performance and implement training updates.
Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
Planned and managed resources to consistently meet production, quality and cost goals.
Reinforced rules to promote superior employee performance.
Assessed operations and adjusted scheduling to maximize productivity.
Evaluated and performed equipment maintenance to support operational goals.
Identified inefficiencies in production process and used lean manufacturing methodologies.
Supervised and led employees to maintain productivity and customer service levels.
Delegated tasks to employees and monitored activities and task completion.
Checked orders for quality and completeness.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Upheld company standards and compliance requirements for operations.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Coached team members to increase productivity and reduce workplace accidents.
Collected, labeled and stored lab samples according to laboratory specifications.
Used time management and adaptability skills to prioritize and run multiple tests.
Prepared lab for daily operations by stocking materials and equipment.
Collected and organized data to perform data analysis and prepare technical reports.
Disposed of laboratory materials and samples using well established guidelines and instructions.
Performed daily housekeeping tasks driving efficient laboratory operations.
Supported cleanliness and health standards to foster safe and effective sample analysis.
Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
Kept lab space and equipment clean to prevent contamination with hazardous substances.
Interpreted test results and determined need for retesting.
Cleaned and prepared lab equipment for solutions, specimens and samples.
Performed routine checks on sensitive lab equipment to achieve consistent and high-performing functionality.
Analyzed experimental results and determined whether results fit within standard procedures.
Identified and fixed issues with lab equipment to achieve more accurate lab results.
Supervised supplies in inventory and notified supervisor of low stock levels.
Participated in extra training and courses to refine and improve upon industry knowledge.
Reduced occurrence of lab test errors for improved reliability and to avoid need for retesting.
Examined experiment results to identify potential underlying causes for scientific findings.
Operated various machinery and equipment, including forklifts to perform chemical drumming operations.
Checked work areas to detect leaks and equipment malfunctions to promote safe operating conditions.
Adhered to safety procedures and protocols when using equipment and moving hazardous chemicals.
Collected product samples at precise times using correct methods to monitor and analyze chemical processes.
Operated equipment to transfer chemicals to and from storage tanks.
Observed gauges, recording instruments and flowmeters to maintain specified conditions.
Completed regular inspections of equipment to identify malfunctions and leaks impacting performance or safety.
Tested product samples for specific gravity, chemical characteristics, pH levels, concentrations and viscosities.
Controlled risks of fire, explosions and burns by carefully following safety protocols.
Made decisions and executed changes based on process data, quality checks and test results to keep products at target and within specifications.
Added neutralizing agents to products and pumped products through filters to remove impurities.
Interfaced with PLC control system to manage and monitor blending of raw materials into finished products.
Operated fork trucks safely and reported process upsets, chemical releases and security events to appropriate departments.
Managed routine upkeep of equipment with basic repairs and lubrication of high-friction components.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals.
Delegated tasks to multiple employees while maintaining efficient workplace.
Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Enforced company policies, answered coworkers' questions and trained new personnel.
Observed and monitored utilization of equipment.
Assigned tasks to employees and monitored productivity, performance and task completion.
Directed and coordinated production activities, encouraging employees to meet specifications.
Set up and adjusted machines and equipment to produce pre-determined results.
Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Conferred with management and subordinates to resolve problems or complaints.
Trained employees in proper work procedures and performance strategies to optimize operations.
Kept areas clean, neat and inspection-ready to comply with product guidelines.
Employed optimal safety practices resulting in zero hazards, incidents or lost-time accidents.
Enforced safety protocols to promote cost-effective and safe handling of equipment and materials.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Recruited, hired and mentored new team members, working closely with human resources department.
Bartender
Lineman's Lounge
Johnston City, IL
07.2022 - 12.2022
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Checked identification of guests to verify age requirements for alcohol purchase.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Trained new bartenders on drink preparation and upselling techniques.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Poured wine, beer and cocktails for patrons.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Completed regular bar inventories and daily requisition sheets.
Collected and organized daily till totals and tips.
Balanced daily registers and generated sales reports for management.
Upsold customers from shelf to premium brands to help boost sales.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Planned and coordinated special events to boost customer numbers and profits.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Supervised cleanliness of guest service areas before, during and after service.
Monitored daily checklists and side worksheets to keep other bar staff members on task.
Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
Talked easily with patrons to build rapport and earn repeat business.
Stocked bar with beer, wine, liquor and related supplies.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
Met customer, business operations and server needs with minimal errors or delays.
Restocked beer and liquor regularly and after special events.
Introduced new seasonal and special events menu items to successfully increase monthly sales.
Advertised, marketed and recommended drink options to guests.
Reduced inventory losses and moved older products by creating new drink menu items.
Maintained list of ride services for inebriated customers to safely transport to destinations.
Bartender
Heartland Liquors & Sports Bar
Marion, IL
10.2021 - 06.2022
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Checked identification of guests to verify age requirements for alcohol purchase.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Trained new bartenders on drink preparation and upselling techniques.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Poured wine, beer and cocktails for patrons.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Completed regular bar inventories and daily requisition sheets.
Collected and organized daily till totals and tips.
Balanced daily registers and generated sales reports for management.
Upsold customers from shelf to premium brands to help boost sales.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Planned and coordinated special events to boost customer numbers and profits.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Supervised cleanliness of guest service areas before, during and after service.
Monitored daily checklists and side worksheets to keep other bar staff members on task.
Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
Talked easily with patrons to build rapport and earn repeat business.
Stocked bar with beer, wine, liquor and related supplies.
Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
Met customer, business operations and server needs with minimal errors or delays.
Restocked beer and liquor regularly and after special events.
Reduced inventory losses and moved older products by creating new drink menu items.
Maintained list of ride services for inebriated customers to safely transport to destinations.
Processed above-average daily revenue and consistently met targets for special events and promotions.
Mobile DJ/Karaoke DJ
DJ Opie & The Kar-E-Opie Show
Creal Springs, IL
12.2018 - 05.2022
Met with clients and discussed options for music and particular songs for each special event.
Called out to guests via microphone, encouraging dancing and participation in upbeat songs at weddings and other celebrations.
Played mix of songs which matched station format and avoided dead air by closely monitoring length of each song.
Participated in promotional events in local community, met fans and clients and offered professional station representation.
Utilized well-developed communication, active listening and engagement skills when interviewing guests, speaking with callers and taking song requests on-air.
Mixed, cut and sampled recorded music using DJ controllers, CDJs, or DJ mixers.
Set up and operated audio and video equipment at diverse events.
Performed sound checks to verify proper equipment operation.
Developed event-specific playlists by aligning music with event functions.
Communicated with venue owners to determine music preferences, scheduling and anticipated event attendance.
Accepted song requests from event guests.
Promoted services on social media and podcast ads.
Engaged guests with group dances, competitions and games.
Facilitated written contract completion for bookings.
Drafted invoices for services rendered and collected payments from customers.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Planned and completed group projects, working smoothly with others.
Assisted with customer requests and answered questions to improve satisfaction.
Maintained updated knowledge through continuing education and advanced training.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Bartender
Shelby's Bar
Herrin, IL
01.2021 - 09.2021
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Checked identification of guests to verify age requirements for alcohol purchase.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Trained new bartenders on drink preparation and upselling techniques.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Poured wine, beer and cocktails for patrons.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Completed regular bar inventories and daily requisition sheets.
Collected and organized daily till totals and tips.
Balanced daily registers and generated sales reports for management.
Upsold customers from shelf to premium brands to help boost sales.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Planned and coordinated special events to boost customer numbers and profits.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Supervised cleanliness of guest service areas before, during and after service.
Monitored daily checklists and side worksheets to keep other bar staff members on task.
Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
Talked easily with patrons to build rapport and earn repeat business.
Stocked bar with beer, wine, liquor and related supplies.
Prepared specialty drinks to support servers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Restocked beer and liquor regularly and after special events.
Met customer, business operations and server needs with minimal errors or delays.
Introduced new seasonal and special events menu items to successfully increase monthly sales.
Maintained detailed inventory of bar supplies and stocked work areas.
Reduced inventory losses and moved older products by creating new drink menu items.
Maintained list of ride services for inebriated customers to safely transport to destinations.