Hard-working professional with 17.5+ years of experience and a proven knowledge of inventory control, provider relations, and regulatory compliance. Aiming to leverage my skills to successfully fill the Office Manager role at your company.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clinical Intake Coordinator
Ohioans Home Health
05.2022 - Current
Obtained notes and information for nurse case managers and adjuster.
Provided exceptional customer service to patients, families, and healthcare providers during the intake process, promoting a welcoming atmosphere.
Improved patient care by maintaining accurate records and promptly addressing any issues or discrepancies.
Established strong relationships with community partners and referral sources, leading to an increase in referrals received by the clinic over time.
Balanced incoming load from high-volume telephonic reporting system with great time management and multitasking abilities.
Streamlined the clinical intake process for improved efficiency and reduced wait times for patients.
Managed a high volume of intake calls, ensuring timely scheduling of appointments and appropriate follow-up communication.
LPN
Mercy West Park Family Medicine
10.2021 - 05.2022
Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Obtained patient vital signs and input/output measurements from inpatients.
Reduced medication errors by accurately administering medications and diligently verifying patient information.
Practice Manager LPN
Mercy Waterville Primary Care and Walk In
10.2020 - 10.2021
Set up a new office for opening
Run and track budget and productivity reports
Track productivity reports
Devise action plans to facilitate new processes or improve in place processes
Interview and Hire employees
Discipline employees when appropriate
Monitor employee timecards to ensure punctuality and no overtime
Office Lead LPN
Mercy Oregon Clinic
01.2013 - 10.2020
Order supplies while keeping on budget
Create schedules that support the office and providers
Monitor employee timecards to ensure punctuality and no overtime
Train new and current employees on quality assurance, medication documentation, policies and procedures
Interview and hire employees
Medical Lead LPN
Oregon Clinic Inc.
02.2003 - 01.2013
Ordering Supplies
Training new employees
Doing quality assurance on office equipment
Creating and implementing workflows with providers and staff