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Associate Principal Engineer

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At Fox Rothschild LLP, I excelled as a Legal Administrative Assistant, streamlining office operations and enhancing file management systems. My expertise in Microsoft Office and exceptional proofreading skills contributed to the firm's efficiency. Known for fostering positive client relationships, I played a pivotal role in preparing trial materials, showcasing my ability to manage both tasks and people effectively.

Dynamic Finance professional with over twenty years of accounting experience. My key focus and expertise are managing processes, improving financial analytics, streamlining processes, producing process improvements, and reducing operating costs through technology/automation. Able to work well with management and colleagues in a fast-paced environment with great attention to detail.

Talented Technical Support Specialist committed to providing quality care for the ultimate customer service satisfaction, with gift for understanding needs of both business and home users. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge. Ability to build and maintain excellent communication and relationships with clients. Excellent time management skills combined with a superior knowledge of IT related systems. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Efficient, hardworking, and ready to collaborate.

I am motivated and hard working. I always strive to be the best I can. I play baseball and football and am a
competent worker, fast worker, experienced with being a handy man and helper. Good with people and
customer service, as I am a social person. I show up everyday and give full effort in whatever I am doing, and can succeed in new environments. I think you will find me a charismatic employee and a worthwhile hire.

People-first professional with experience in consultative sales, customer education, and relationship building. Skilled at helping clients learn, and feel confident with new products and systems. Recognized for adapting communication to different learning styles, building trust quickly, and driving long-term satisfaction. Excited to bring strong interpersonal skills and a growth mindset to a mission-driven team.

Dynamic professional with over 7 years of experience in customer service and operations optimization. Proven ability to manage multiple tasks effectively while maintaining high levels of customer satisfaction. Focused on enhancing customer experiences and achieving positive outcomes.

Motivated student with strong communication and interpersonal skills, eager to apply academic knowledge in professional environments. Proven ability to adapt quickly to new challenges and foster positive relationships with clients and team members. Experienced in data entry and money handling, demonstrating a strong work ethic and commitment to team success. Highly capable of mastering new skills independently and contributing fresh perspectives to any team.

Guest experience and operations leader with 10+ years of experience in hospitality and guest services management. Proven track record leading frontline teams, managing budgets, and delivering high-touch guest and member experiences. Experienced in staff training, relationship management, service recovery, and data-informed operational decision making.

OVER VIEW: It has been over 9 years now since I have started my passionate career in the Hospitality industry, from my very beginning, I have started as a front desk team member and stepped up to Front Office Duty Manager and played a role of Acting Assistant Front Office Manager. In the beautiful journey, I have learned a lot and the same time, I have trained several team members on Opera software and in their personal development skills as well.

CAREER OBJECTIVE: To pursue a challenging career and be part of a progressive organization that give scope and room to enhance my skills and reach the pinnacle in this field with sheer determination, dedication and hard work.

PROFILE SNAPSHOT: Up to 9 years of progressive experience in the hospitality industry. Ability to handle multiple tasks and responsibilities. Good planning, Organizing and analytical skills. Well trained in training the Opera Software Graduate in Hotel Management.

I am currently employed as a Medical Assistant/Front Office Manager and Translator at Hope Medical Center. In this role, I am responsible for overseeing medical office management, patient care coordination, and Electronic Health Records. My focus is on fostering a supportive team environment and contributing to a positive patient experience. I have a strong understanding of both administrative and clinical procedures, including tasks such as preparing rooms, organizing charts, and handling various issues that may arise. With 5 years of experience in a medical environment, I aim to maintain a cheerful and accommodating demeanor during each patient interaction to enhance satisfaction ratings and increase patient retention.

Virginia Douglas

Overview

Work History

Front Office Manager

Weekend Office Specialist

Property Management Associate

Education

Certification - Paralegal Studies

Bachelor of Arts - Public Communication

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Front Office Manager

Weekend Office Specialist

Property Management Associate

Certification - Paralegal Studies

Bachelor of Arts - Public Communication

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