Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Experience
Timeline
Generic

Virginia Duncan

Palm Coast,FL

Summary

Forward-thinking and growth-focused Sales Director with expertise in driving revenue growth, maximizing customer success, and developing high-performing workforces. Dedicated to positioning new employees for smooth integration into a fast-paced sales or business environment with comprehensive training, coaching, mentorship, and constructive feedback. Skilled in maintaining fluid business pipelines, expanding sales channels, identifying lucrative opportunities, streamlining communication, building stakeholder relations, and overseeing successful new store openings.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Sales Manager

Jon Hall Chevrolet
03.2025 - Current
  • Increase sales revenue by implementing effective sales strategies and presentations prior to finance. Saw immediate $60,000 a month increase
  • Build long-lasting client relationships through excellent customer service and consistent followups. Maintain dealership CSI at or above district/national level.

Director of Operations and Recruiting

DEALEROSITY
05.2024 - 02.2025
  • Worked closely with Owners, CFOs and General Managers to find key personnel for the smooth operation of their dealerships. Vet all candidates by rigorous interviewing and background checks. Offer training and support to our clients to fulfill all of their business personnel needs.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.

General Sales Manager/General Manager

ADAMEC HARLEY-DAVIDSON
12.2019 - 04.2024
  • Silver Bar and Shield Winner
  • Spearheaded daily operations including sales, finance, strategic planning, and business development while maintaining high levels of efficiency. Controlled overhead fees by determining the necessary labor and scheduling based on operational needs. Supported continuous improvement by providing comprehensive training, ongoing mentorship, and constructive feedback following performance reviews. Earned and sustained “Elite status” with HDFS.
  • Secured a competitive edge by remaining updated on emerging industry trends and sales techniques.
  • Maximized customer retention by providing exceptional service and promptly addressing issues.
  • Increased sales conversion rates using proven sales strategies and customer-centric proposal methods.
  • Mitigated depletion by overseeing inventory and leading cost-effective purchasing.
  • Supervised a multi-million-dollar inventory.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Became stand alone point in 18 months.

General Manager | General Sales Manager (GSM)

SPACE COAST / SEMINOLE/MIRACLE CITY HARLEY-DAVIDSON
2017 - 01.2019
  • Accessed a new revenue channel by launching new location in 2019 and representing brands successfully with target audiences. Utilized solutions-based problem-solving skills to overcome challenges and operational variances with minimal interruption. Optimized financial performances by implementing budgets and lowering unnecessary costs. Exhibited diversity by overseeing numerous departments and meeting their unique needs.
  • Streamlined communication with senior leadership teams and liaised with the owner and COO on directives.
  • Called on to interview, select, and hire new teams to open the Miracle City store location in 2018.
  • Aligned staff to meet competitive goals and ongoing improvement through training and coaching.
  • Achieved objectives and earned a reputation as the Sales Manager of the highest-volume store in the U.S.

General Store Manager

MGB CYCLES
07.2015 - 08.2017
  • Earned the trust of Harley Davidson executives to successfully manage and expand this 3-store group. Relied on by executives due to elite results and expensive skills. Thrived at the 1st store and seamlessly transitioned to the 2nd store upon opening to manage sales, operations, marketing, business, and finance. Continued to supervise the finance department at both stores, and took charge of daily operations at the 2nd store simultaneously.
  • Requested to transition to the 3rd store following its successful launch, taking on additional titles as Finance Director and Inventory Manager for all 3 stores; analyzed key performance data to optimize strategies.
  • Recognized for leading the finance department; achieved Elite status for finance at all store locations.
  • Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.

General Sales Manager

Ferman Automotive Group
2010 - 2015
  • Worked in the Harley-Davidson division.
  • Traveled to all locations when there were big rallies in those areas.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Handled multi-million dollar inventory.

General Manager/Sales Manager/Finance Manager

Shelor Motor Mile
2000 - 2010
  • Started in Sales and worked way to General Manager. Came through numerous OEMs, Finance and BDC.
  • Won the first President's Award for Ford in the dealership history.
  • Oversaw up to 100 salesmen.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed a multi-million dollar inventory.

Education

Coursework -

JMA Finance School

Coursework - undefined

Roanoke College
Salem, VA

Skills

  • Business Development
  • Team Training / Coaching
  • New Store Openings
  • Finance / Budgeting / Cost-Saving
  • General Store Management
  • Operational Infrastructure
  • Strategic / Actionable Planning
  • Data / KPI / Trend Analysis
  • Customer Success / Retention
  • Inventory / Purchasing
  • Exceeding Revenue Goals
  • Staff management

Certification

Notary Public, State of Florida

Additional Experience


  • Owner | Operator | Blue Ridge Cycles, Salem, VA

Timeline

Sales Manager

Jon Hall Chevrolet
03.2025 - Current

Director of Operations and Recruiting

DEALEROSITY
05.2024 - 02.2025

General Sales Manager/General Manager

ADAMEC HARLEY-DAVIDSON
12.2019 - 04.2024

General Store Manager

MGB CYCLES
07.2015 - 08.2017

Coursework - undefined

Roanoke College

General Manager | General Sales Manager (GSM)

SPACE COAST / SEMINOLE/MIRACLE CITY HARLEY-DAVIDSON
2017 - 01.2019

General Sales Manager

Ferman Automotive Group
2010 - 2015

General Manager/Sales Manager/Finance Manager

Shelor Motor Mile
2000 - 2010

Coursework -

JMA Finance School

Similar Profiles

CREATE PROFILE