Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Virginia Eubanks

Alma,AR

Summary

I have several years in Customer Service, I have a positive attitude, and love working with customers/patients.

Overview

13
13
years of professional experience

Work History

RDA

Dentures Today
Van Buren, AR
06.2023 - 09.2024
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Customer Service Representative

Cricket Wireless
Van Buren, AR
02.2022 - 05.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Processed customer service orders promptly to increase customer satisfaction.

Customer Service Representative

Skyes Enterprises
Fort Smith, AR
05.2011 - 12.2013
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

N/A - Secondary Education

Carl Albert State College
Sallisaw, OK

Diploma -

Sallisaw High School
Sallisaw, OK
05.2001

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Computer Skills
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening

References

Christy Howell 479-208-3436

Megan Sims-Navarre 479-430-0646

Timeline

RDA

Dentures Today
06.2023 - 09.2024

Customer Service Representative

Cricket Wireless
02.2022 - 05.2023

Customer Service Representative

Skyes Enterprises
05.2011 - 12.2013

N/A - Secondary Education

Carl Albert State College

Diploma -

Sallisaw High School
Virginia Eubanks