Virginia Frost
STS Aerospace
Laconia,NH
23
years of professional experience
Experienced Quality Control Inspector with aerospace inspection expertise in blueprint reading, dimensional checks, and defect identification. Known for early issue detection, accurate non-conformance reporting, and strong recordkeeping that supports compliance and product quality.
Detail-oriented quality professional with 4+ years of aerospace inspection experience. Skilled in blueprint interpretation, precision measurement, and non-conformance documentation. Strong record of maintaining audit-ready files, training inspectors, and supporting continuous improvement through timely defect reporting.
Results-driven Quality Control Inspector with a background in aerospace product inspection and compliance. Skilled in measuring parts, reviewing specifications, and documenting discrepancies. Focused on reducing defects, protecting traceability, and improving product quality through careful inspection and clear reporting.
Work History
Quality Control Inspector
9 Years 2 Months- Verified incoming, in-process, and final parts using calipers, micrometers, gauges, and precision measuring equipment.
- Inspected aerospace components for dimensional accuracy, surface finish, and conformity to engineering specifications.
- Reviewed blueprints, work instructions, and inspection plans to confirm critical characteristics and tolerances.
- Documented nonconformances and initiated corrective actions to support product quality and traceability.
- Maintained accurate inspection records, acceptance data, and compliance documentation for audit readiness.
- Trained inspectors on measurement methods, quality standards, and defect identification best practices.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue root and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using specialized tools.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
- Enhanced product quality by conducting detailed inspections of incoming materials, ensuring alignment with company standards.
- Reduced return rates with proactive quality control measures and detailed product inspections prior to shipment.
Sales Associate
9 Months- Recommended complementary merchandise and special-order solutions to support sales goals.
- Assisted customers in selecting products, tools, and materials based on project needs.
- Processed POS transactions, returns, and exchanges accurately at checkout.
- Maintained organized, stocked aisles and endcaps to improve product availability.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Cashier
4 Months- Processed cash, card, and mobile transactions accurately using POS register systems.
- Delivered courteous customer service while answering pricing, product, and checkout questions.
- Balanced cash drawer and resolved discrepancies through careful end-of-shift audits.
- Handled returns, exchanges, and voids according to store policies and procedures.
- Maintained organized checkout area, stocked front-end supplies, and monitored receipt paper.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier
2 Months- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Supported line flow during peak periods by expediting transactions and reducing wait times.
- Trained new cashiers on register operations, customer service standards, and payment handling.
- Identified register issues early and coordinated prompt resolution with management or support teams.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Sales Associate
2 Years 7 Months- Recommended complementary merchandise and special-order solutions to support sales goals.
- Assisted customers in selecting products, tools, and materials based on project needs.
- Resolved customer questions about inventory, pricing, and product features.
- Retrieved merchandise from overhead locations and assisted with safe loading.
- Mentored new associates on store procedures, customer service, and safety practices.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Cashier
2 Years- Assisted customers with kiosk navigation, image uploads, and selection of photo services.
- Processed photo orders and ensured accurate completion of prints, gifts, and specialty products.
- Reviewed orders for quality, correcting cropping, color, and formatting errors before release.
- Promoted photo products and services through product knowledge and customer-focused recommendations.
- Maintained photo lab equipment, replenished supplies, and resolved routine printing issues.
- Organized incoming and completed orders to maintain efficient workflow and timely pickup.
- Supported front-end operations by answering questions and directing customers to available services.
- Trained new team members on photo center procedures, equipment use, and service standards.
- Performed opening and closing procedures to keep operations running smoothly.
- Trained new cashiers on register operations, customer service standards, and payment handling.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier/Customer Service Representative
7 Years 1 Month- Assisted guests with payment options, receipts, and order inquiries.
- Resolved checkout issues while maintaining efficient guest flow.
- Operated POS register to process sales, returns, and exchanges with accuracy.
- Verified pricing, promotions, and item scanning for transaction accuracy.
- Balanced cash drawer and followed register procedures at shift close.
- Trained new cashiers on service standards, register steps, and store policies.
- Maintained clean, organized checkout area to support smooth front-end operations.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for staff and customers.
Education
GED
Skills
Quality control
Product inspection
Visual inspection
Dimensional inspection
Defect identification
Inspection procedures
Measurement techniques
Quality processes
Non-conformance reporting
Blueprint interpretation
Blueprint reading
Specifications reading
Six sigma principles
Recordkeeping
Timeline
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