Virginia Fullerton
Kansas City,MO
Summary
Energetic Fashion Student with an aspiration of becoming a Senior Industry Professional. Expressive, resourceful and inventive. Expertise in leadership, communication, and people management. Experienced in product management, event planning, and social media.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Pro Athlete Inc.
06.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, and handled concerns quickly.
- Answered constant flow of customer calls with minimal wait times.
- Promptly responded to electronic chat inquiries
- Delivered in-depth product knowledge
Social Media Manger- Scents of the Game
Pro Athlete Inc.
07.2022 - 09.2022
- Increased customer engagement through social media.
- Developed marketing content such as promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Developed relationships with influencers to grow reach of company and create wider visibility.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Product Organizer
Pro Athlete Inc.
07.2022 - 08.2022
- Prepared new products for launch.
- Organized inventory in wearhouse.
- Audited quantities received.
- Constructed influencer gift boxes
- Logged product into Shopify.
Fulfillment Center Associate
Pro Athlete Inc.
07.2020 - 07.2022
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Collaborated with team members to complete timely orders and avoid delays.
- Maintained tidy and organized warehouse environment to comply with cleanliness standards.
- Checked inventory and selected products from specific locations based upon availability.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
Community and Charitable Outreach Team Member
Pro Athlete Inc.
06.2020 - 04.2021
- Planned corporate outreach projects.
- Corresponded with local charitable organizations.
- Prepared all donated items.
Customer Service Representative
Pro Athlete Inc.
12.2019 - 06.2020
Digital Marketing Intern
Pro Athlete Inc.
09.2019 - 12.2019
- Performed market analysis and researched latest trends.
- Tracked social media trends and adapted to attract target follower demographic.
- Assisted in managing corporate social media channels.
- Tracked and analyzed web analytics to recommend proactive adjustments to strategies.
- Identified thought leaders and influencers to promote and engage in brand activities.
- Scheduled social media postings to advertise products and generate site traffic.
Education
Bachelor of Arts - Fashion Studies, Business
Kansas State University
Manhattan, KS05.2025
Skills
- Articulate Communication
- Critical Thinking
- Event Execution
- Client Communication
- Teamwork and Collaboration
- Project Budgeting
- Issue Resolution
- Multitasking and Organization
Timeline
Customer Service Representative
Pro Athlete Inc.
06.2023 - Current
Social Media Manger- Scents of the Game
Pro Athlete Inc.
07.2022 - 09.2022
Product Organizer
Pro Athlete Inc.
07.2022 - 08.2022
Fulfillment Center Associate
Pro Athlete Inc.
07.2020 - 07.2022
Community and Charitable Outreach Team Member
Pro Athlete Inc.
06.2020 - 04.2021
Customer Service Representative
Pro Athlete Inc.
12.2019 - 06.2020
Digital Marketing Intern
Pro Athlete Inc.
09.2019 - 12.2019
Bachelor of Arts - Fashion Studies, Business
Kansas State University
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