Virginia Gillespie
Arlington,OH
Summary
- Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
- Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
- Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
35
35
years of professional experience
Work History
Sales Associate / Product Maintenance
Brinkmans Greenhouse
03.2025 - 06.2025
- Assisted customers in locating products and provided information on features and benefits.
- Maintained organized sales floor to enhance customer shopping experience.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Developed knowledge of inventory management to support stock replenishment efforts.
- Engaged with customers to understand their needs and recommend suitable solutions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Press Fab and Finish Area Coordinator
Whirlpool
03.2010 - 03.2025
- Managed employees in the department.
- Overseen the production of our Department.
- Quality control and containment of our department.
- Trouble shooting production / quality and safety issues.
- Payroll
- Improved team performance by implementing efficient scheduling and resource allocation strategies.
- Ensured compliance with company policies, local regulations, and industry best practices at all times.
- Managed budgetary constraints, optimizing resources usage to achieve desired results without overspending.
- Led strategic planning efforts within the area of responsibility, setting clear goals aligned with organizational objectives.
- Conducted regular performance evaluations, identifying gaps in skills or knowledge and providing relevant coaching or training opportunities.
- Collaborated with cross-functional teams to develop innovative solutions addressing specific challenges faced by the organization.
- Performed administrative functions by preparing weekly reports, completing forms and initiating correspondence.
Cashier
Lowes Home Improvment
07.2009 - 10.2014
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Trained new staff on operational procedures and customer service standards.
- Resolved customer complaints professionally, ensuring a positive shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Von's Jewelry
04.1990 - 01.2009
- Enhanced customer engagement through personalized service and product knowledge.
- Managed inventory levels, ensuring product availability and accuracy in stock counts.
- Trained and mentored new associates on sales techniques and company policies.
- Implemented promotional strategies, increasing foot traffic and customer interest.
- Collaborated with team members to develop effective merchandising displays that maximized product visibility.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Arlington High School
Arlington, OHSkills
- Customer service
- Teamwork and collaboration
- Time management
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Flexible schedule
- Customer needs assessment
- POS system operation
- Upselling
- Professional demeanor
- Inventory control
- Policy and procedure adherence
- Order processing
Timeline
Sales Associate / Product Maintenance
Brinkmans Greenhouse
03.2025 - 06.2025
Press Fab and Finish Area Coordinator
Whirlpool
03.2010 - 03.2025
Cashier
Lowes Home Improvment
07.2009 - 10.2014
Sales Associate
Von's Jewelry
04.1990 - 01.2009
High School Diploma -
Arlington High School