Hi, I’m
Virginia Golub
Warren,OH
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Knowledgeable claims processor with over 17 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
years of professional experience
Work History
All-Ways Safe InsuranceJacksonville, FL
Company Owner
02.1999 - 11.2020
Job overview
- Kept records for production, inventory, income and expenses.
- Identified potential solutions to issues and implemented tactics to promptly resolve.
- Led startup and creation of operational procedures and workflow planning.
- Mentored newly hired employees to take on responsibilities and tasks with solid understanding of requirements.
- Supported employee development of skills and abilities, enabling personnel to effectively fulfill current or future job roles and responsibilities.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Completed required investigations on referred files within established timeframes.
- Verified and analyzed claims settlement data to ensure validity.
- Evaluated evidence with ultimate goal of creating positive outcomes for client's claims.
- Investigated questionable claims to determine payment authorization.
- Gathered information from various third parties to determine claim acceptability.
- Entered claim transactions, payments, reserves and other documentation.
- Reviewed claims to ensure accuracy, resulting in multiple claim reductions.
- Communicated with personnel and legal counsel on claims involving litigation.
- Conducted daily reviews on claim files and verified sending of status letters to policyholders.
- Reviewed and resolved open claims and change orders to determine entitlement for additional payment.
- Analyzed and audited open claims to calculate additional payments owed.
- Researched and followed up on denied insurance claims.
- Evaluated acceptability of claims from third-parties and gathered comprehensive information.
- Maintained thorough understanding of fraudulent and illegal practices.
- Supervised independent adjusters to promote adherence to guidelines.
- Examined claims investigated by independent adjusters.
- Consulted accountants, engineers, lawyers and physicians when needed.
- Reduced $100,000 claim down to $64,750 based on meticulous records of actual entitlement.
Education
University of Florida, Gainesville, FL
Some College (No Degree) from Financial Forensics And Fraud Investigation
Skills
- Employee Motivation
- Personnel Management
- Business Growth
- Budget Development
- Policy and Procedure Implementation
- Strategic Planning
- Business Development
- Regulatory Compliance
- Partnership Development
- Financial Administration
- Business Forecasting
- Recruiting and Training
- Team Management
- Staffing
- Business Planning
- Business growth
- Recruiting and training
- Employee reviews
- Recruitment
- Delegation
- Employee scheduling
Accomplishments
- Drove [27]% improvement in [Timeframe] profits through aggrtion].27
Additional Information
ACTIVE VOLUNTEER FOR FOUR NURSING HOMES WEEKLY
VISIT WITH SHUT IN THE SICK AND EDLERLY
VOLUNTEER FOR MONTHLY FUNCTIONS AT CHURCH.
TEACH CCD CLASSES 3RD GRADE
EUCHARISTIC MINISTER
LECTOR
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Company Owner
All-Ways Safe Insurance
02.1999 - 11.2020
University of Florida
Some College (No Degree) from Financial Forensics And Fraud Investigation
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