Virginia Greenhaw

• Worked with local Commercial Real Estate Agent to find and Lease location for new construction of Luxury Appliance Showroom.
• Hire Commercial Construction Company as well as Commercial Architect to plan and build out new Showroom.
• Supervise all aspects of the build including working with local subcontractors to expedite build.
• Meet with local municipality to obtain building permits and occupancies certifications.
• Met all budgetary guidelines.
• Worked with Venders to negotiating funding for product displays.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Developed and maintained relationships with customers and suppliers through account development.
• Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
• Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
• Analyzed market trends and competitor activities to create competitive advantages.
• Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
• Assisted in recruiting, hiring and training of team members.
• Interacted well with customers to build connections and nurture relationships.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Supervised creation of exciting merchandise displays to catch attention of store customers.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Formulated policies and procedures to streamline operations.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Developed and maintained relationships with customers and suppliers through account development.
• Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
• Trained and guided team members to maintain high productivity and performance metrics.
• Interacted well with customers to build connections and nurture relationships.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Reported issues to higher management with great detail.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.

As a District Sales Representative for Dacor Appliances, responsible for managing all aspects of dealer accounts and overall territory

• To provide the highest level of product training to maximize sales
• The upkeep and management of dealer displays
• To provide up to date materials and product literature
• Responding to any and all questions in a timely manner and returning all emails and voicemails within an hour of receipt
• To assist salespeople in any aspect of the sale
• Managing m monthly expense report
• To identify opportunity for growth within my territory
• To meet all sales quotas
• (I achieved a sales increase of 20% in 2014 and received an outstanding performance award.) To manage my time and travel effectively to maximize productivity
• To establish great relationships with my principal dealers and sales teams
• To organize company sponsored events while maintaining budgetary guidelines.
• Organized successful promotional events that led to increased brand awareness and revenue growth within the district.
• Boosted District sales by implementing targeted marketing strategies and identifying potential growth opportunities.
• Established long-term partnerships with local businesses, creating valuable referral networks that generated new leads.
• Regularly exceeded personal sales targets while maintaining high levels of customer satisfaction.

• Ranked in top 10% of national sales by driving revenue growth and securing over $1,000,000 in annual sales each year with the company selling luxury brands including Miele
• Department leader, offering a high degree of integrity, accountability, and teamwork, by assisting management and co-workers with department goals, customer relations, conflict resolution, and training of new associates
• Consistently exceed quotas by realizing opportunities for miscellaneous add-on income potentials
• Demonstrate extensive product knowledge and sales expertise of all product lines to achieve revenue growth, meet the needs of the client, and ensure return business and referrals
• Proactively identify opportunities to develop and maintain customer relations with professional contractors and designers in an effort to increase revenue while expanding repeat customer portfolio
• Department Trainer for all new associates in product knowledge and Warranty sales.

• Ranked in top 10% of all associates in gross revenue by securing over $1,000,000 in annual sales each year
• Consistently met and exceeded company performance metrics and customer relation standards
• Increased sales revenues by proactively following up on leads of prospective clients and closing the sale
• Demonstrated excellent customer focus by proactively identifying potential issues and providing solutions to ensure customer satisfaction and retention
• Department Trainer for all new associates in product knowledge and warranty sales.

• Ranked #1 sales associate in department across all business metrics annually
• Consistent excellent customer service experience, teamwork, and revenue growth resulting in increased responsibilities and promotional opportunities.

• Assist customers in selections, run cash register, and perform all necessary duties.
• Improved store sales by effectively recommending suitable products to meet customers'' specific needs.
• Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
• Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
• Assisted sales team with completing customer transactions and managing issues.
• Developed strong client relationships for repeat business and increased referrals.
• Completed store opening and closing procedures by counting drawers and managing security.
• Demonstrated exemplary customer service by engaging clients on sales floor.
• Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
• Trained new associates in successful sales and performance strategies.
• Managed and developed sales team.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

• Managed sales staff, including Jewelry, women's apparel, children apparel and Misses Department
• Scheduled all shifts, set all floor plans and displays, managed all necessary reports and attended Staff meetings and performed Manager on Duty shift
• Authorized check transactions and assisted in all necessary customer relations issues
• Trained all new associates to run register and perform all necessary job duties.