Dedicated administrative professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
28
28
years of professional experience
Work History
Office Manager/Legal Billing Coordinator
Bolan Jahnsen Dacey
05.2006 - 12.2023
Increased efficiency by streamlining coordination processes, implementing new organizational systems and providing written guidelines for all procedures.
Managed project timelines for successful completion in multiple locations (NJ, NY & PA) ensuring milestones were met and deadlines were adhered to.
Coordinated billing workflow and reduced data entry efforts by developing time entry templates to accommodate specific client guidelines
Developed and maintained management reports to track client case referrals, volume and source of cases, results, and profitability
Associate Group Fitness Director
Community YMCA
01.2005 - 05.2006
Enhanced member experience by designing and implementing innovative group fitness programs.
Increased class attendance through effective scheduling and promotion of various fitness classes.
Prepared and implemented budgets and strategic, operational, purchasing or maintenance plans.
Evaluated instructor performance through regular assessments, providing constructive feedback to promote continuous improvement.
Streamlined administrative processes to improve efficiency in managing class schedules, payroll, and reporting requirements.
Business Owner & Manager
Double Play Recreation, Inc.
05.1996 - 03.2005
Developed high-performing team through effective recruitment, training, and performance management.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Courses in Business Management & Paralegal
Brookdale Community College
Lincroft, NJ
Red Bank Regional High School
Little Silver, NJ
Skills
Office Administration, Multiple Locations
Strategic Planning
Workflow Optimization
Policy and Procedure Modification
Workforce Management
Financial Reporting
Timeline
Office Manager/Legal Billing Coordinator
Bolan Jahnsen Dacey
05.2006 - 12.2023
Associate Group Fitness Director
Community YMCA
01.2005 - 05.2006
Business Owner & Manager
Double Play Recreation, Inc.
05.1996 - 03.2005
Courses in Business Management & Paralegal
Brookdale Community College
Red Bank Regional High School
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