Virginia Hinkle
Fredericksburg,VA
Summary
Dedicated DSP professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager ID Residential Brittany Commons SAP
RACSB
Spotsylvania, VA
09.2021 - Current
- Leadership of DSP team to provide quality care to up to 13 residents, ensure adherence with person-centered plans, scheduling, and ensure all staff are properly trained and maintain certifications.
- Complete billing of services monthly.
- Maintain facility to licensing standards.
- Maintaining documentation according to licensing standards.
- Reported and documented maintenance requests and scheduled appropriate services.
- Provided for peaceful and safe resident relations through complaint management and conflict resolution.
- Provide rep payee services and manage personal finances for up to 13 residents and submit financial records for monthly audit.
- Fostered community relationships to improve resident satisfaction through community engagement and natural supports.
- Coordinated vendors such as doctors, insurances, support coordinators, vocational services, cleaners, transportation, cable suppliers and satellite and phone service providers to provide care/benefits to individuals.
- Developed individual treatment goals based on history and diagnosis.
- Utilized Person-Centered Planning and positive behavioral strategies to promote adherence to care plans, adoption of healthy behaviors and engagement in self-care.
Assistant Manager ID Residential Brittany Commons
RACSB
Spotsylvania, VA
09.2015 - 09.2021
- Assist in leadership of DSP team to provide quality care to up to 13 residents, ensure adherence with person-centered plans, scheduling, and ensure all staff are properly trained and maintain certifications.
- Provide back-up to management and provide managerial oversight in absence of manager.
- Maintaining documentation according to licensing standards.
- Reported and documented maintenance requests and scheduled appropriate services.
- Provided for peaceful and safe resident relations through complaint management and conflict resolution.
- Provide rep payee services and manage personal finances for up to 13 residents and submit financial records for monthly audit.
- Fostered community relationships to improve resident satisfaction through community engagement and natural supports.
- Coordinated vendors such as doctors, insurances, support coordinators, vocational services, cleaners, transportation, cable suppliers and satellite and phone service providers to provide care/benefits to individuals.
- Developed individual treatment goals based on history and diagnosis.
- Utilized Person-Centered Planning and positive behavioral strategies to promote adherence to care plans, adoption of healthy behaviors and engagement in self-care.
DSP Brittany Commons SAP
RACSB
Spotsylvania, VA
09.2014 - 09.2015
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Supervised daily activities and provided assistance to residents.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Developed rapport to create safe and trusting environment for care.
- Led patient or group recreational activities for enhanced patient outcomes.
- Assisted with daily living activities, running errands and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from medical appointments, work, and community outings, with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Monitored clients' overall health and well-being and noted significant changes.
- Entrusted to handle confidential and sensitive situations in professional matter.
DSP- ICF Lucas/Ross
RACSB
Fredericksburg, VA
02.2014 - 09.2014
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Supervised daily activities and provided assistance to residents.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Developed rapport to create safe and trusting environment for care.
- Led patient or group recreational activities for enhanced patient outcomes.
- Assisted with daily living activities, running errands and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from day support and community outings, with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Monitored clients' overall health and well-being and noted significant changes.
- Entrusted to handle confidential and sensitive situations in professional matter.
DSP Leeland Group Home
RACSB
Stafford , VA
10.2013 - 02.2014
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Supervised daily activities and provided assistance to residents.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Developed rapport to create safe and trusting environment for care.
- Led patient or group recreational activities for enhanced patient outcomes.
- Assisted with daily living activities, running errands and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from day support and community outings, with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Monitored clients' overall health and well-being and noted significant changes.
- Entrusted to handle confidential and sensitive situations in professional matter.
Assistant Administrator
Camp Easter Seals UCP
New Castle, VA
05.2013 - 08.2013
- Performed routine clerical tasks by scanning, filing and copying documents.
- Maintained digital databases, physical files and area logs.
- Tracked expenses, processed invoices and completed other related accounting tasks.
- Performed routine analysis and calculations to process data for internal reports.
- Document camp session with pictures and update Facebook page.
- Support with care of campers when needed.
- Transport campers and staff to ER when needed.
- Supported in emergency evacuation of camp due to flooding.
- Manage company card to purchase needed supplies for camp.
Education
Bachelor of Arts - Psychology
Roanoke College
Salem, VA05.2013
Skills
- Effective Planning
- Program Improvements
- Residential Management
- Staff Management
- Person-Centered Services
Certification
- DBHDS DSP Trainer- 12/2021
Timeline
Manager ID Residential Brittany Commons SAP
RACSB
09.2021 - Current
Assistant Manager ID Residential Brittany Commons
RACSB
09.2015 - 09.2021
DSP Brittany Commons SAP
RACSB
09.2014 - 09.2015
DSP- ICF Lucas/Ross
RACSB
02.2014 - 09.2014
DSP Leeland Group Home
RACSB
10.2013 - 02.2014
Assistant Administrator
Camp Easter Seals UCP
05.2013 - 08.2013
Bachelor of Arts - Psychology
Roanoke College
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