Versatile professional dedicated to achieving excellence in performance. Strong leadership and interpersonal skills enhance team dynamics and drive results. Quick adaptability and eagerness to grow align with organizational objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Head Chef
Rosemary Food Services and Uppercrust
Chicago, Illinois
09.2016 - 10.2024
Developed seasonal menus featuring local ingredients for diverse clientele.
Oversaw food safety and sanitation practices in compliance with industry standards.
Trained new chefs on culinary techniques and kitchen operations.
Coordinated with suppliers to maintain quality and freshness of ingredients.
Conducted inventory management to minimize waste and control costs.
Implemented new cooking techniques to enhance dish presentation and flavor profiles.
Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Developed menus and recipes for a variety of dishes, including appetizers, entrees, desserts, and specialty items.
Ordered food supplies from vendors to maintain adequate stock levels.
Performed regular maintenance tasks such as cleaning equipment, utensils, floors, walls, ensuring that all areas are kept clean and sanitary at all times.
Organized special events such as banquets or catering services when required.
Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
Maintained accurate records of inventory, sales, labor costs, and other operational costs.
Analyzed financial data related to labor costs, inventory expenses, and menu pricing changes, making recommendations as needed.
Regularly interacted with guests to obtain feedback on product quality and service levels.
Addressed customer complaints promptly and professionally while maintaining high standards of customer service.
Taxi Driver
Locomotives and Magic Cab
Lafayette, Indiana
05.2014 - 09.2016
Navigated city streets efficiently to transport passengers safely.
Managed cash transactions and provided accurate change to customers.
Communicated with drivers to ensure timely pickups and drop-offs.
Resolved passenger concerns and complaints with professionalism and patience.
Logged daily trip activities accurately for record-keeping purposes.
Inspected tires, lights, brakes, gas level, oil level. prior to each trip.
Followed safety rules to keep clean driving record with no accidents or incidents.
Greeted customers and provided assistance with luggage.
Provided door-to-door service for passengers in a safe and courteous manner.
Responded promptly to customer inquiries regarding transportation options and estimated travel time.
Monitored traffic conditions to determine most efficient route.
Ensured vehicle was clean and in proper working order before each shift.
Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
Provided information about local areas such as points of interest or current or upcoming events when requested by customers.
Unit Secretary
IU Health Riley NICU/Arnett NICU/Franciscan CCU
Lafayette, Indiana
06.2009 - 05.2014
Managed patient records and ensured accurate documentation in electronic systems.
Coordinated communication between medical staff and families in high-stress situations.
Scheduled patient appointments and organized follow-up visits for continuity of care.
Assisted nursing staff with administrative tasks to enhance workflow efficiency.
Processed admissions and discharges promptly to ensure smooth transitions for patients.
Handled incoming calls and directed inquiries to appropriate personnel effectively.
Organized patient charts and prepared necessary information for daily rounds.
Managed the front desk area ensuring neatness at all times.
Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
Greeted visitors and patients in a courteous and friendly manner.
Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
Prepared documents for signature by physicians or other authorized personnel.
Transcribed doctors' orders, including medication and lab test requests.
Compiled physical and digital documents, charts, and reports.
Attended regular meetings with department heads to discuss any changes in procedures or policies affecting unit operations.
Managed multiple projects simultaneously while meeting deadlines consistently.
Education
High School Diploma -
Beddingfield High School
Wilson,NC
05-1996
Some College (No Degree) - General Studies
Ivy Tech Community College of Indiana
Indianapolis, IN
Skills
Event coordination
Customer feedback
Conflict resolution
Attention to detail
Adaptability
Problem solving
Appointment scheduling
Office management
Data entry
Time management
Communication skills
Reception functions
Affiliations
Photography with experience and equipment
Passion and love of architecture
Developing personal skills of looking to improve personally and professionally
Accomplishments
Red Shoes Award from Riley for family care and compassion.
Certification
Managerial ServSafe Certificate
Previously held Notary while working at the hospital.