Virginia Johnson
Summary
I have more than 16 years of Medical knowledge and interpreting doctors' orders. Knowledgeable in using Promed, Promed Blue, Med Host, AS400, EDIS,Envision,Opera, and LMS computer software and working with the public. Seasoned Secretary with solid 20-year background in high-volume office settings. Strong regulatory knowledge, multitasking abilities and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Unit Coordinator/Trauma Register
Delta Health Northwest Regional
- Information
- Get room assignment for patient
- Fax and email correct documentation for Transfer and/or Admission Doctors with correct orders
- Keep communication with the Charge nurse and patient
- Assist Nurse with completing patient documentation
- Employment, Retrieve all required information from patient medical records, enter data in the Medical Data Management System in the trauma Register on the correct patient, meet all guidelines set by the regulatory agency, maintain open communication with managers in the areas, generate timely reports, coordinate, organize data type and file records
- Record and Transcribe minutes.
Office Secretary
Fairland Treatment Center/Region One
Tutwiler, Ms.
05.2020 - Current
- File and create charts for clients
- Patient referrals
- Complete Purchase order and assign Purchase order numbers
- Complete Daily Activity Sheets
- Take temperature
- Distribute mail to clients/staff
- File Charts Daily
- Order Supplies
Trauma Clerk/Emergency Room Coder
Delta
05.2005 - 03.2020
- Health System Northwest Regional
- Report and enter monthly trauma to the Trauma Registry
- Check daily documentation of the ER Staff to make sure that all charges and procedures are correct
- I also correspond with other department that there may be charges that needs to be
- Added or removed
- Run daily report (24hrs) to the MSDH for URI, INFLUENZA, AND COVID-19
Emergency Room Secretary
Northwest Region Medical Center
Clarksdale, MS
10.2002 - 03.2020
- Reading and Transcribing of Medical orders/documentation, Data entry through Promed, Med host, pulling and scanning Medical Records, calling doctors office and arranging appointments for patients and typing discharge instructions.
Emergency Room Admission Clerk
Northwest Regional Medical Center
Clarksdale, MS
01.2001 - 10.2002
- Data Entry
- Verify patient's insurance and billing Address, Patient admission and discharge summary
- Answer telephone, transfer calls, overhead paging, and file charts
- Create and break down charts.
Assistant Manager
Corner Women Annex
Robinsonville, MS
01.1999 - 09.2002
- Handling the retail and wholesale accounts
- Set up display
- Payroll
- Scheduling of staff meetings and work schedules
- Train other associates.
Casino Housekeeping
Sam's Town Casino and Hotel, Tunica Mississippi
01.1995 - 01.1999
- Keep assign area clean sweep and vacuum floorkeep empty drinking glasses off the slot machinekeep assigned bathroom area cleanwash slot machine dailyempty all garbage can and ashtray
Front Desk Receptionist
Roadhouse Casino
Tunica, MS
05.1994 - 01.1996
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Greeted visitors to provide information and direct to appropriate personnel.
- Explained policies and procedures to visitors.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Showed off dining areas, pool, spa and fitness center to prospective and current guests.
- Scheduled and confirmed appointments.
- Answered phone calls, provided information and connected callers to appropriate personnel.
Casino Housekeeping
Splash Casino, Tunica Mississippi
01.1992 - 01.1995
- Keep the assigned area clean of spills, empty glasses and other debris
- Keep bathroom clean, make sure entrance way is always clean and clear of trash and vacuum floors wash down slot machines daily.
- Assisted in the training and onboarding of new housekeeping staff members to ensure a consistent level of service across the team.
Front Desk Agent
Sam Town Casino Hotel Tunica
Tunica, MS
06.1992 - 12.1993
- Handled payment processing and provided customers with receipts and proper bills and change.
- Completed end-of-day reporting and balanced registers to maintain financial accuracy.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Supervised daily operations of hotel front desk in absence of manager.
Housekeeping
Northwest Mississippi Regional Medical Center
Hospital, Clarksdale, Mississippi
01.1987 - 01.1990
- Cleaning patient's room dailykeep the walkway clear of any debris at all times .
- Mop and vacuum offices of assign areaempty trash receptacles and remove debris from assigned area, detailed assigned area weekly.
Education
G.E.D -
Coahoma Community College
Associate of Business Administration - Medical Insurance Billing
Ultimate Medical Academy - Clearwater
Clearwater, FLSkills
- Database entry
- Billing and invoicing
- Schedule management
- Prioritization and time management
- Administering payroll
- Office staff leadership
- Filing experience
- Letter writing
- Inventory purchasing
- Multi-line phone systems
- Employee training and development
- 10-key proficiency
- Editing and proofreading
- Insurance eligibility verification
- AS/400
- Invoicing and billing
- Billing and coding
- Cash deposit preparation
- Scheduling management
- New admissions
- Appointment scheduling
- Staff scheduling
- Supply inventory
- Meeting facilitation
Additional Information
- BLSCPI
Certification
Medical Billing and Coding.
Education and Training
other
Timeline
Office Secretary
Fairland Treatment Center/Region One
05.2020 - Current
Trauma Clerk/Emergency Room Coder
Delta
05.2005 - 03.2020
Emergency Room Secretary
Northwest Region Medical Center
10.2002 - 03.2020
Emergency Room Admission Clerk
Northwest Regional Medical Center
01.2001 - 10.2002
Assistant Manager
Corner Women Annex
01.1999 - 09.2002
Casino Housekeeping
Sam's Town Casino and Hotel, Tunica Mississippi
01.1995 - 01.1999
Front Desk Receptionist
Roadhouse Casino
05.1994 - 01.1996
Front Desk Agent
Sam Town Casino Hotel Tunica
06.1992 - 12.1993
Casino Housekeeping
Splash Casino, Tunica Mississippi
01.1992 - 01.1995
Housekeeping
Northwest Mississippi Regional Medical Center
01.1987 - 01.1990
Associate of Business Administration - Medical Insurance Billing
Ultimate Medical Academy - Clearwater
Unit Coordinator/Trauma Register
Delta Health Northwest Regional
G.E.D -
Coahoma Community College