VIRGINIA LACHON
Cambridge,MA
Summary
Versatile and strategic Senior Director, highly adept at infrastructure development and integration as a key Human Resources leader. Talented communicator with a persuasive style and results-driven approach. Hands-on leadership and management background with a solid track record of success in process optimization and operational restructuring. Demonstrated success in exceeding targets and accomplishing remarkable results that drive business development and cement market position. Motivational leader and organizational problem-solver with advanced leadership, team building and strategy execution skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Director of Human Resources
WHOLE FOODS MARKET
Marlborough, MA
10.2021 - Current
- Lead team of twenty (20) through organizational restructure and major policy alignment to support operational excellence.
- Engages in interdepartmental coordination to improve business transactions through data analysis and implementation of lean strategies.
- Collaborates cross-functionally with executive leaders to develop long-term objectives that drive success.
- Promote a culture of collaboration, inclusion and empathy among Team Members through regular training, communication, feedback, and recognition.
- Lead talent management and succession planning for over 13,000 Team Members across 3 countries.
Director of Human Resources Compliance
TNG RETAIL SERVICES
Atlanta, GA
04.2018 - 09.2021
- Successfully served as compliance program manager and strategic advisor to senior executives across five (5) business units with employees throughout all 50 states to provide counsel and oversight on complex employee relations matters, federal, state, local law, and company policy compliance: OFCCP, ADA, AA, OSHA, FMLA & EEO, as well as consistent policy administration, and performance management
- Lead cross-functional highly collaborative projects from planning through execution, such as overhaul and implementation of employee handbooks, all company policies and procedures, and departmental process changes (recruiting, candidate selection, onboarding/orientation, benefits administration, safety, training, etc.) focusing on legal compliance, transparency, communication, and positive employee relations after acquisition of a 4,000+ employee company; resulting in zero (0) litigated cases
- Cultivated and lead dynamic Compliance & Safety Department by mentoring, training, and supervising a team of ten (10) high performing HR professionals responsible for various functions-Compliance, Leaves Management, Safety & Workers Compensation
- Developed and implemented employee communication program which included an internal job postings board, distribution of policies, whistleblower hotline, instant internal feedback tools and monthly employee recognition program to impact employee relations, promote business growth, and the development and retention of high performers and high potential talent
- Effectively designed comprehensive job aids for all assigned departmental functions/tasks, creating ease of program scalability for mergers and acquisitions, as well as a critical tool to support employee cross-functional training, development, and proficiency.
Human Resources Compliance Manager
TNG RETAIL SERVICES
Atlanta, GA
07.2015 - 03.2018
- Exceeded executive management team's expectations by designing and implementing the company's first ever Compliance Program, mitigating manageable risks, providing leverage for competitive RFPs, and solidifying the company's human resources infrastructure
- Designed and implemented an automated Power Business Intelligence Compliance Dashboard to aid with data analysis, process audits, compiling and storing audit finding and remediation plans to proactively identify opportunities to resolve potential areas of exposure and implement proven compliant solutions
- Developed and implemented first company-wide performance appraisal program, which included the sourcing of software platforms, system integration, user training on software, and educating managers on performance appraisal best practices
- Successfully customized, implemented, and facilitated on-going compliance training for all employees and managers which included wage and hour compliance, sexual harassment, FMLA/CFRA administration, recruitment, on-boarding/orientation, workers' compensation, and safety (special emphasis on California).
Human Resources Compliance Manager
U.S. SECURITY ASSOCIATES
Roswell, GA
04.2012 - 06.2015
- Successfully audited human resources operations, prepared comprehensive audit findings, and advised General Counsel on viability of prospective acquisition companies, and developed a detailed and aggressive action plan for training, policy and procedure integration; resulted in reduced purchase price for six (6) company acquisitions
- Presented timely, accurate and complete compliance status reporting to executive management team to ensure negligible legal exposure and regulatory penalties for all areas of Human Resources, particularly areas identified in previous legal actions
- Designed, implemented, and facilitated compliance training program and training materials for 500+ branch managers and administrative support staff
- Interpreted and applied local, state, and federal regulatory laws to company policies and procedures to ensure compliance with E-Verify guidelines, I-9 Form completion, drug testing, background screening, and city/state guard licensing procedures; identified and capitalized on opportunities for policy, procedure and program enhancements and implementations to support business strategy and streamline processes.
Business Operation Manager
SIMPSON LAW OFFICES, LLC
Atlanta, GA
01.2009 - 04.2012
Paralegal
PRUDENTIAL
Atlanta, GA
12.2007 - 01.2009
Non-Commissioned Officer, E-6/Staff Sergeant
UNITED STATES ARMY
Various Locations
08.1996 - 10.2004
- Specialized in recruiting, training, and operations
Education
MBA - Human Resources
University of La Verne
01.2013
Bachelor of Arts - Legal Studies
University of La Verne
01.2007
Skills
- Program Development & Management
- Diversity, Equity, Inclusion Belonging
- Strategic Human Resources Planning
- Executive Leadership Consultant
- Workforce Trends & Diagnostic Data Analysis
- Change Management Leader
- High Performing Team Builder
- Budget Forecasting & Management
Certification
whistleblower
- PHRca - HR Certified Professional w/California designator (HRCI)
- Paralegal Certificate - American Bar Association (ABA)
Training
- Executive Coaching Diploma Program
- Diversity, Equity & Inclusion in The Workplace
Timeline
Senior Director of Human Resources
WHOLE FOODS MARKET
10.2021 - Current
Director of Human Resources Compliance
TNG RETAIL SERVICES
04.2018 - 09.2021
Human Resources Compliance Manager
TNG RETAIL SERVICES
07.2015 - 03.2018
Human Resources Compliance Manager
U.S. SECURITY ASSOCIATES
04.2012 - 06.2015
Business Operation Manager
SIMPSON LAW OFFICES, LLC
01.2009 - 04.2012
Paralegal
PRUDENTIAL
12.2007 - 01.2009
Non-Commissioned Officer, E-6/Staff Sergeant
UNITED STATES ARMY
08.1996 - 10.2004
MBA - Human Resources
University of La Verne
Bachelor of Arts - Legal Studies
University of La Verne
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