Compassionate, creative, service-minded; hard-working with great attention to detail. Well-rounded with extensive experience in hospitality, creative fields, and human services.
Overview
5
5
years of professional experience
Work History
Custom Picture Framer
The Frame Shop
01.2021 - Current
Welcome customers and assess their framing and decorative needs
Artistically design the layout and material choices, working within customer budget and design parameters
Cut and build frames from start to finish: order products; cut wood, mats, and glass; assemble, finish, and retouch frames.
Shaped or cut materials to specified measurements using hand tools, machines and power saws.
Medicine Technician & Crew Leader/Supervisor
Family Services of Rochester, The Northfield
02.2020 - 06.2023
Started as a Crew Leader, overseeing 2 out of 3 meals a day for 75 seniors at a residential facility. Worked through the pandemic, maintained all protocols and ensured quality care for residents. Moved up to Med-Tech.
Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
Reviewed medication orders for accuracy and completeness before administering medication.
Counted and recorded medication inventory routinely to maintain medication security and control.
Also worked as receptionist.
Also worked as receptionist: confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Assisted with onboarding new clients and securing paperwork completion.
Maintained visitor log for entering and leaving facility for security purposes.
Watermark Properties, Legacy at Fairways
09.2018 - 03.2020
Opened and closed the dining room for service at independent living facility, took orders, served meals
Transitioned service format from pre-order to restaurant-style
Assisted in special events, prep work, and activities.
Education
Bachelor’s Degree of Science - Psychology
Empire State University
Albany
08.2023
Certification Diploma - Trauma-Informed Yoga Teacher Training
Grounded By Yoga
Bloomfield, NY
03.2023
Associate’s Degree - Psychology
Monroe Community College
Rochester
12.2021
Skills
Quality Patient Care
Security Monitoring
Breathing Exercises
Patient Health Information Access
Supporting Daily Living Needs
Documenting Behaviors
Professional Relationships
Guest Services
Timeline
Custom Picture Framer
The Frame Shop
01.2021 - Current
Medicine Technician & Crew Leader/Supervisor
Family Services of Rochester, The Northfield
02.2020 - 06.2023
Watermark Properties, Legacy at Fairways
09.2018 - 03.2020
Bachelor’s Degree of Science - Psychology
Empire State University
Certification Diploma - Trauma-Informed Yoga Teacher Training