Summary
Overview
Work History
Education
Skills
Summary of Qualifications
Timeline
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Virginia Lopez

Woodinville,WA

Summary

A position that will utilize my extensive knowledge, skills, and experience the Medical Field, Secretarial Field, and the Title and Escrow Field that I can challenge myself and exceed all of my qualifications.

Overview

30
30
years of professional experience

Work History

Receptionist/AR

Aseptico, Inc.
01.2014 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained accurate financial records through regular account reconciliation and adjustments when necessary.
  • Reconciled accounts with large volume of transactions.

BILLING SPECIALIST

SupportMed, Inc
01.2008 - Current
  • Responsible for all data entry of all sources.
  • Charging of all accounts.
  • Daily balancing of all accounts.
  • Filing, multi phone customer service.
  • Follow up with accounts.
  • Receiving mail and sorting to proper departments.
  • Working at a timely manner as to close at end of month.
  • Operated Ten-key by touch.
  • Processed Concurrency Reports.

ESCROW ASSISTANT

Redwood Escrow
01.2004 - 01.2008
  • Responsible for helping and assisting the Escrow officer by clearing Title, Ordering Payoffs, Utilities, Homeowners Association and any other issues that must be taken care of to close a transaction.
  • Responsible for setting up files and inputting all information into the computer for proper preparation of loan documents and closing Documents.
  • Work up documents for m lender, and prepare closing documents form escrow.
  • Communicate with Lenders, Brokers, Agents and other parties involved in the transactions.
  • Help set appointments for the buyer and sellers.
  • Do signings on both Purchase and Sales and Refinances.
  • Help close transactions, by balancing with lenders.

POSTING CLERK

First American Title
01.2001 - 01.2004
  • Responsible for posting all documents that were recorded with the county auditor's office.
  • Customer Service

RECORDING CLERK

First American Title
01.2001 - 01.2004
  • Responsible for recording daily documents in a timely manner.
  • Preparing the documents to be recorded.
  • Receiving mail and sorting to proper departments.
  • Making daily deposits.

TITLE OFFICER

First American Title
01.2001 - 01.2004
  • Examining Title Orders
  • Preparing Title Orders to go to Policy

RESERVATION SUPERVISOR

Seven Feathers Hotel and Casino Resort
01.1996 - 01.2001
  • Managed Front Desk of Large Hotel.
  • Responsible for providing information to customers.
  • Made reservations for customer both individuals and large groups.
  • Preformed data entry on computer.
  • Operated ten-key by touch.
  • Supervised new Employees.
  • Trained in correct procedures.
  • Coordinated schedules.
  • Checked weekly payroll time sheets.
  • Processed monthly customer reports.

Education

High School -

Sierra Vista High School
Baldwin Park, CA

Certified - Bookkeeping, Medical Transcription, Filing, Typing, Answering Multi Line Phones

Roseburg Business School
Roseburg, OR

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Data inputting
  • Office administration
  • Mail handling
  • Multi-line telephone operation
  • Typing speed
  • Accounting
  • Expense reporting

Summary of Qualifications

  • Two Years of Billing Specialist experience in the medical field, data entry, follow up, charging accounts, daily balancing of charges, filing.
  • Six years experience in the Title and Escrow field with recent Closings, signings, set up files, daily accounting, clearing of title, assisting escrow closer, posting, recording, and examining and customer service experience.
  • Excellent organizational skills working in high pressure, highly productive environment.
  • Strong attention to detail.
  • Take pride in doing jobs correctly and in a timely manner.
  • Excellent customer service, phone skills to problem-solve, verify information, answering questions to ensure positive rapport, referrals and repeat business.
  • Committed to high quality service, performance and accuracy.

Timeline

Receptionist/AR

Aseptico, Inc.
01.2014 - Current

BILLING SPECIALIST

SupportMed, Inc
01.2008 - Current

ESCROW ASSISTANT

Redwood Escrow
01.2004 - 01.2008

POSTING CLERK

First American Title
01.2001 - 01.2004

RECORDING CLERK

First American Title
01.2001 - 01.2004

TITLE OFFICER

First American Title
01.2001 - 01.2004

RESERVATION SUPERVISOR

Seven Feathers Hotel and Casino Resort
01.1996 - 01.2001

Certified - Bookkeeping, Medical Transcription, Filing, Typing, Answering Multi Line Phones

Roseburg Business School

High School -

Sierra Vista High School

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