Virginia Martinez
San Diego
Summary
Results-driven professional with experience in event coordination and hospitality. Expertise in customer service, logistical planning, and on-site support. Proven ability to collaborate effectively within teams and adapt to dynamic environments. Dependable and proactive, ready to enhance operations and deliver exceptional event experiences.
Overview
6
6
years of professional experience
Education
High School -
Austin High School
Houston, TxWork History
Event Staff
Contemporary Services Corporation
06.2025 - Current
- Ensured event safety by monitoring crowd behavior and identifying suspicious activities.
- Strengthened observational skills through vigilant surveillance during large public gatherings.
- Facilitated a flexible schedule to accommodate various event types, including concerts and sports.
- Collaborated with security teams to implement effective crowd management strategies at events.
- Provided immediate response to any safety-related incidents during events, maintaining participant security.
Babysitter
Family
10.2024 - 05.2025
- Established a structured morning routine, fostering healthy hygiene habits for nieces.
- Prepared nutritious breakfasts, promoting balanced diets and encouraging healthy eating practices.
- Facilitated daily walks, enhancing physical health while appreciating outdoor environments.
- Engaged in creative activities, cultivating imagination through reading and artistic expression.
- Introduced skill-building exercises, encouraging learning and personal development during playtime.
- Provided emotional support, ensuring a nurturing environment for nieces' growth and well-being.
Clerk
Resource Corporation of America
11.2023 - 10.2024
- Managed efficient time allocation for incoming calls from patients and legal offices.
- Inputted and organized patient information in Microsoft Excel to streamline case processing.
- Printed, scanned, and faxed essential documents to ensure timely communication and compliance.
- Facilitated coordination between patients and adjusters to expedite case resolutions.
- Provided administrative support by updating and maintaining accurate patient records and files.
Sam’s Club Associate
Sam’s Club
02.2023 - 07.2023
- Giving club members a friendly greeting and offering a sample of a product. Answering question on concerns and explaining key points. Number of products counted at the end of shift.
Barista
Boba Bee
10.2022 - 06.2023
- Strengthening customer service skills with taking detailed orders from customers. Multitasking on making recipe drinks with adjustments per order whilst preparing fresh tea and boba. Working opening and closing shifts with great responsibility.
Barista
The Teahouse
05.2020 - 06.2022
- Beginning of multitasking multiple responsibilities- memorizing recipes, taking modified orders, maintaining station cleaned. Being able to practice bilingual skills.
Skills
- Bilingual in English and Spanish
- Time Management
- Computer skills
- Multitasking
- Strong teamwork
- Guest relations
Timeline
Event Staff
Contemporary Services Corporation
06.2025 - Current
Babysitter
Family
10.2024 - 05.2025
Clerk
Resource Corporation of America
11.2023 - 10.2024
Sam’s Club Associate
Sam’s Club
02.2023 - 07.2023
Barista
Boba Bee
10.2022 - 06.2023
Barista
The Teahouse
05.2020 - 06.2022
High School -
Austin High School
Summary
Detail-oriented and customer-focused professional with experience in administrative support and customer service roles in various fast-paced environments. Proven ability to manage calls, handle patient billing documentation, and ensure customer satisfaction in the food service industry. Adept at maintaining organization and cleanliness while efficiently utilizing POS systems. Seeking to leverage strong communication and multitasking skills in a dynamic team-oriented setting.