Virginia Miller
Rockdale
Summary
Dynamic House Leader at Community Choice with a proven track record in enhancing resident satisfaction through effective activity planning and behavior monitoring. Skilled in medication administration and compliance with safety protocols, I excel in fostering client relationships and mentoring staff to achieve optimal care outcomes. Committed to professional development and team leadership.
Overview
8
8
years of professional experience
1
1
Certification
Work History
House Leader
Community Choice
Austin , Texas
07.2018 - Current
- Lead daily operations and ensured compliance with organizational policies and procedures.
- Mentor clients, fostering professional development and enhancing their personal performance.
- Develop and implement strategies to improve the residents / clients daily routines .
- Follow coordinated care plans, collaborating with multidisciplinary work staff to address individual needs.
- Assist in administering Medications , cooking , cleaning , assistance with bathing and dressing as needed .
- Record keeping in the ICARE app on chromebook recording dailey ADLs and med administering , monthly fire drills , any incident reports they may accrue etc.
Education
No Degree -
Bartlett High
Bartlett, TXSkills
- Safety practices
- Security procedures
- Daily living assistance
- Meal preparation
- Role modeling
- Client relationship management
- Activity planning
- Behavior monitoring
- Resident monitoring
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team leadership
- Active listening
- HIPAA compliance
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Call answering and routing
- Decision-making
- Mental health awareness
- Safety standards and compliance
- Dementia care
- Conflict de-escalation
- Staff communication
- Counseling techniques
- Relationship building
- Positive reinforcement
- Wound care
- Microsoft office
- Emotional support
- Safety protocols
- Task prioritization
- Resident satisfaction
- Self motivation
- Resident supervision
- Behavioral management
- Professionalism
- General housekeeping
- Incident reporting
- Written communication
- Ambulation assistance
- Care plan management
Accomplishments
- Documented and resolved any and all issues as they occurred which led to all things being resolved in a professional manner.
Certification
- CPR Training -
Languages
English
Native or Bilingual
Timeline
House Leader
Community Choice
07.2018 - Current
No Degree -
Bartlett High