Summary
Overview
Work History
Education
Skills
Timeline
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Virginia Mitchell

AUSTELL,Georgia

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

ASSISTANT STORE MANAGER

PRECISIONAUTO CARE
09.2018 - 03.2023
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Approved regular payroll submissions for employees.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Education

GED -

WEST TECHNICAL COLLEGE
Douglasville, GA
04.2001

Skills

  • Employee Scheduling
  • Finance and Accounting Oversight
  • Cost Control
  • Staff Management
  • Customer Inquiry Response
  • Business Leadership
  • Customer Experience
  • Organizational Structuring
  • New Hire Training
  • Automotive Maintenance
  • Inventory Counting
  • Verbal and Written Communication
  • Store Opening and Closing
  • Inventory Tracking and Management
  • Shift Scheduling
  • Time Management
  • Payroll Administration and Timekeeping
  • Stock Rotation
  • Vendor Management
  • Stock Management
  • Inventory Control

Timeline

ASSISTANT STORE MANAGER

PRECISIONAUTO CARE
09.2018 - 03.2023

GED -

WEST TECHNICAL COLLEGE

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Virginia Mitchell