Virginia M. Lucero
El Paso,TX
Summary
Dedicated customer service professional with a passion for developing new skills and leveraging existing ones to achieve positive outcomes. Proven track record of successful team collaboration and adaptability to changing environments. Experienced in case management, with a strong ability to identify and address needs. Extensive and thorough knowledge of eligibility, assessments and case management process. Committed to delivering exceptional customer service with a compassionate and positive attitude.
Overview
25
25
years of professional experience
Work History
Special Education Teacher
Clint Independent School District
01.2025 - 05.2025
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
Special Education Teacher
Socorro Independent School District
09.2024 - 11.2024
- Used formal and informal evaluations to identify student’s learning needs and assess progress.
- Collaborated with General Education Teacher to create, differentiate, and modify lesson plans to meet the needs of students with exceptional needs.
- Assisted in the development of individualized educational plans tailored to student needs.
- Addressed the instructional goals and objectives of the IEP when delivering lessons or working with small groups.
- Created a positive learning environment by setting behavior expectations and using positive reinforcement.
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
Autism Spectrum Disorder Instructional Assistant
Socorro Independent School District
01.2024 - 09.2024
- Worked with small groups of students at various campuses and provided social skills lessons.
- Collaborated in the management and shaping of student behavior using positive reinforcement.
- Assisted children with varying mobility, learning, and communication abilities.
- Supported teachers with classroom arrangement, visual supports, behavior intervention strategies.
Educational Instructor
8-Koi
02.2022 - 06.2023
- Responsible for the overall safety and security of unaccompanied children (UCs) during school hours.
- Implement curriculum for each UC according to the academic level of the child and any particular needs he or she may have.
- Provide educational services based on the individual academic development, literacy level, and linguistic ability of each unaccompanied child.
- Provide remedial education and after-school tutoring as needed.
- Maintain the UC educational case file and ORR Database in accordance with ORR policies and procedures.
- Other duties as assigned by supervisor.
Temporary Instructional Assistant/Special Education Instructional Assistant
Socorro Independent School District
01.2017 - 01.2022
- Assisted the general teacher with small group instructional activities to reinforce material and skills.
- Collaborated in the management and shaping of student behavior using positive reinforcement.
- Assisted children with varying mobility, learning, and communication abilities.
- Engaged children in intensive intervention and active learning.
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
Registered Behavior Technician/Behavior Interventionist
ACES
02.2018 - 10.2018
- Provided direct intervention services and reduction of maladaptive behaviors in clinics and homes.
- Creatively implemented ABA programs and skill acquisition plans.
- Collected, graphed, and thoroughly documented pertinent data.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Special Education Program Assistant
Fallbrook Union Elementary School District
01.2013 - 01.2017
- Assisted the teacher in the presentation of learning materials and instructional exercises through accommodations and/or modifications as needed.
- Collaborated in managing and shaping student behavior through redirection and positive reinforcement strategies.
- Engaged children in active learning through music, play, movement, art, and sensory activities.
- Observed and recorded specific and detailed data about behaviors and/or IEP goals using ABA practices and discrete trials.
Special Education Instructional Assistant – K-3rd grade
Morongo Unified School District
01.2010 - 01.2011
- Delivered direct behavior management by applying effective strategies and techniques.
- Assisted teacher in modifying lessons and activities for two children with exceptional challenges.
- Assisted with the implementation of IEP goals to ensure student success by addressing a student’s diverse needs.
- Executed classroom activities and academic instruction for students with moderate to severe learning challenges.
Go Center Specialist
Ysleta Independent School District
01.2008 - 01.2009
- Promoted higher education and college awareness to high school students.
- Provided information regarding scholarships and financial aid information to students and parents.
- Maintained student records, including resumes, letters of recommendation, and essays.
- Coordinated college admission and career readiness workshops.
Connections Representative
Superior Health Plan – Centene Corp.
01.2006 - 01.2008
- Educated members regarding managed care and assisted in accessing care and providers.
- Promoted preventive care visits for members, including children with special needs, expectant and new mothers.
- Assisted members with social needs such as transportation, food, clothing, and medical supplies.
- Assisted members in scheduling behavioral health, medical, dental, and other specialist appointments.
- Involved in the coordination of health fairs and education classes.
- Presentation of medical and dental care information to Head Start families.
Career Specialist (TANF Program)
Workforce Solutions Borderplex
01.2000 - 01.2006
- Conducted customer assessments and interviews regarding needs, education, work experience, skills, and any other relevant data to determine eligibility.
- Assisted customers in developing self-sufficiency goals and employability plans.
- Maintained appropriate documentation and detailed case management records.
- Monitored and tracked teen parents’ school attendance and progress by collaborating with high school counselors and Communities in Schools.
- Monitored and tracked adult customers’ weekly progress during participation in appropriate employment, training, or community service activities.
- Conducted home and site visits as needed; collaborated with community partners.
- Provided customers with appropriate referrals.
Education
Bachelor of Arts - Early Childhood Education with a Concentration in Teacher Education
National University
Associate of Arts - Business Administration
El Paso Community College
Skills
- Prioritization and planning skills
- Experienced in managing conflicts
- Adaptable to new challenges
- Effective communication
- Proficient in case management
- Interpersonal awareness
- Dedicated team member
- Critical thinking abilities
- Skilled in task prioritization
- Proficient in Microsoft Office
- TEAMS
Timeline
Special Education Teacher
Clint Independent School District
01.2025 - 05.2025
Special Education Teacher
Socorro Independent School District
09.2024 - 11.2024
Autism Spectrum Disorder Instructional Assistant
Socorro Independent School District
01.2024 - 09.2024
Educational Instructor
8-Koi
02.2022 - 06.2023
Registered Behavior Technician/Behavior Interventionist
ACES
02.2018 - 10.2018
Temporary Instructional Assistant/Special Education Instructional Assistant
Socorro Independent School District
01.2017 - 01.2022
Special Education Program Assistant
Fallbrook Union Elementary School District
01.2013 - 01.2017
Special Education Instructional Assistant – K-3rd grade
Morongo Unified School District
01.2010 - 01.2011
Go Center Specialist
Ysleta Independent School District
01.2008 - 01.2009
Connections Representative
Superior Health Plan – Centene Corp.
01.2006 - 01.2008
Career Specialist (TANF Program)
Workforce Solutions Borderplex
01.2000 - 01.2006
Bachelor of Arts - Early Childhood Education with a Concentration in Teacher Education
National University
Associate of Arts - Business Administration
El Paso Community College
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