Summary
Overview
Work History
Education
Skills
Timeline
Generic

Virginia Moore

Gastonia,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

5
5
years of professional experience

Work History

Sales Associate

Clemmers Country Corner
Gastonia, NC
04.2019 - Current
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed transactions using a point-of-sale system.
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers and provided exceptional customer service.
  • Attended weekly team meetings to review performance goals and objectives.
  • Processed credit card transactions quickly and securely.
  • Conducted inventories on a regular basis to track stock levels.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Assessed customer needs to provide assistance and information on product features.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Computed purchases and received and processed cash or credit payment.
  • Described merchandise and explained use, operation and care.
  • Bagged or packaged purchases and wrapped gifts.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Prepared merchandise for purchase or rental.
  • Maintained records related to sales for store management.
  • Assisted customers in selecting products, providing excellent service.
  • Managed inventory levels, restocked shelves as needed.
  • Processed customer transactions quickly and accurately.
  • Handled customer complaints professionally and efficiently.
  • Conducted regular price audits to ensure accuracy.
  • Developed strong rapport with customers to drive repeat business.
  • Trained new employees on sales floor procedures and protocols.
  • Ensured store cleanliness and adherence to safety standards.
  • Performed opening and closing duties, including cash handling.
  • Monitored merchandise inventory for loss prevention purposes.
  • Cross-trained in multiple departments for increased versatility.
  • Coordinated with vendors regarding stock deliveries and issues.
  • ssessed customer needs through active listening skills.

Education

High School Diploma -

East Gaston High School
Mount Holly, NC
06-1995

Skills

  • Promotional support
  • Product Sales
  • Payment Processing
  • Client Account Management

Timeline

Sales Associate

Clemmers Country Corner
04.2019 - Current

High School Diploma -

East Gaston High School

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Virginia Moore