Virginia Morales
Laredo,Texas
Summary
Highly productive and efficient Administrative Assistant Associate skilled in data entry, schedule management, and document preparation. Strong communication, time management, and problem-solving abilities to enhance workplace productivity and support team objectives.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Administrative Assistant Associate/Conference Coordinator/Community Health Worker
Area Health Education Center
Laredo , Texas
02.2012 - Current
- Company Overview: UT Health San Antonio.
- The main duty is to assist the Executive Director.
- Maintaining work calendar. Provide follow-up correspondence, drafting written documentation.
- Support special projects as assigned. Assist with travel arrangements, including securing transportation, preparing itineraries, and arranging all necessary preparations.
- Track and maintain monthly timesheets for hourly employees.
- Plan, develop, and administer continuing education programs that reflect community needs, industry needs, and expectations.
- Work with various constituents to develop continuing education opportunities aligned with various disciplines and needs.
- Analyze program needs, manage planning, scheduling, budgeting, and operational efficiency of the CE department.
- Ensure that appropriate quality curriculum is developed (or adopted) and implemented as per agency regulations.
- Develops program/course descriptions that accurately reflect content, goals, and objectives of the course and develops course offering programs relevant to audience's needs.
- Coordinates fee payment by discipline.
- Recruit speakers to ensure that credentials meet all necessary agency's requirements.
- Develop and implement a marketing plan for promoting events.
- Design and create training materials for community health workers.
- Conduct engaging training sessions using various teaching methods.
- Identify educational needs through assessments, and adapt programs accordingly.
- Assess program effectiveness, gather feedback, and provide constructive input.
- Integrate cultural sensitivity into training programs.
- Collaborate with healthcare professionals and local organizations.
- Manage budget, materials, and logistics for training sessions.
- Maintain accurate records of training sessions and evaluations.
- Advocate for community health worker roles and provide ongoing support.
- Stay updated on the latest public health practices and contribute to personal growth.
- Serve on various committees and coalitions as needed.
- Effectively work with people (staff, clients, doctors, agencies, etc.) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions.
- Build and maintain positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors, and office staff.
- Continuously expand knowledge and understanding of community resources, services, and programs provided; human relations and the procedures used in dealing with the public as part of a service or program; am; volunteer resources and the practices associated with using volunteers.
- Operations, functions, policies, and procedures associated with the department or program area, procedures, and resources available to handle new, unusual, or different situations.
- Identify and apply appropriate role definition and skilled boundaries.
- Offer educational sessions for the South Texas communities with the most up-to-date information.
- Part of the educational ECHO Sessions with South Texas AHEC, Substance Use Disorders, COVID-19, and Beyond.
- Organized and maintained filing systems, both paper and electronic.
- Prepared documents such as reports, letters, memos and presentations.
- Scheduled appointments and managed calendars for multiple individuals.
Accounts Receivable Specialist
Chavarria's Plumbing, Inc.
Laredo , Texas
04.2009 - 02.2012
- Established customer credit lines.
- Recorded customer payments by recording cash, checks, and credit card transactions.
- Resolved invalid or unauthorized deductions by following pending deductions procedures.
- Resolved collections by examining customer payment plans, payment history, and credit line.
- Summarized receivables by maintaining invoice accounts, coordinating monthly transfer to accounts receivable account, verifying totals, and preparing report.
- Protected organization's value by keeping information confidential.
- Accomplished to collect over past due funds on accounts over 180 days, and was able to maintain accounts current.
- Assisted the Dispatch department when needed.
- Reviewed and verified accuracy of invoices and account balances.
- Processed payments, refunds and adjustments to customer accounts.
- Analyzed customer payment trends and credit worthiness.
File Clerk
Webb County Economic Development Department
Laredo , Texas
12.2009 - 04.2010
- Customer service and administrative tasks.
- Administrative support to Director and staff.
- Involved in a Sewer and Water line project for the Colonias residents.
- Organized and filed documents according to established procedures.
- Maintained records of filing activities, including document tracking and storage locations.
- Prepared labels for new files and folders as needed.
Accounts Receivable Specialist
Fitzley Inc.
Laredo , Texas
04.2009 - 11.2009
- Reconciled five different bank accounts; recorded general ledger entries.
- Managed and reconciled factoring accounts.
- Established customer credit lines
- Accomplished to collect past due accounts, and was able to maintain accounts current.
- Reviewed and verified accuracy of invoices and account balances.
- Processed payments, refunds and adjustments to customer accounts.
- Analyzed customer payment trends and credit worthiness.
Accounts Payable Specialist
Fitzley Inc.
Laredo , Texas
10.2003 - 12.2008
- Managed all petty cash and office supply expense accounts
- Reconciled bank balances; record general ledger entries
- Set up credit accounts with vendors
- Arranged and schedule vendor payments
- Prepared drivers' expenses and owner operator's payroll
- Provided customer service to vendors, drivers and customers
- Assisted with accounts receivables and payroll
Accounting and Traffic Clerk
Sporta Logistics
Laredo , Texas
01.1999 - 09.2002
- Oversaw operations for Chevron de Mexico, the company's premier client
- Oversaw petty cash handling and office supply expenditures
- Reconciled discrepancies in bank statements
- Established vendor credit accounts
- Handled bookkeeping responsibilities related to receivables, payables, and payroll
- Analyzed traffic patterns to ensure efficient distribution of goods.
- Verified accuracy of shipping documents and invoices.
- Created and maintained detailed records of shipments.
Assistant Manager
One Price Clothing Store
Fort Worth , Texas
05.1997 - 12.1998
- Assisted in managing daily operations.
- Managed workflow by coordinating employee duties
- Directed team in setting up merchandise displays
- Maintained operating records and transaction logs
- Manages and guides team members effectively
- Oversaw entire team operations during manager's leave
- Monitored employee compliance with established procedures in security, sales, and documentation
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
Assistant Manager/Bookkeeper
Peter Piper Pizza
Laredo , Texas
11.1992 - 12.1996
- Helped oversee daily store functions
- Placed orders with suppliers to maintain inventory
- Handled service-related complaints from customers
- Oversaw compliance with safety protocols and alcohol regulations during operations
- Monitored and maintained bookkeeping records
- Coordinated maintenance and repair services for equipment
- Reconciled sales with total receipts and balances
- Recruiting staff and handling onboarding processes
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
Education
Associate in Applied Sciences -
Laredo Community College
Laredo, Texas05.2013
Martin High School
Laredo, Texas05.1994
Skills
- PowerPoint and Publisher Expertise
- Virtual Meeting Facilitation
- Screening and Direction Calls
- Bilingual (Spanish/English)
- Effective Communication Skills
- Familiarity with Community Resources
- Knowledgeable in Clinical Education and Health Services
- Client Care Planning
- Resource Organization
- Innovative Problem Solving
Certification
- Community Emergency Respond Training
- Community Health Worker
- Community Health Worker Instructor
- COVID-19 Contract Tracing
- Executive Certificate in Human Resources Management
- Non-Profit Business Program
- Youth Mental Health First Aid
- Mental Health Peer Specialist
References
Upon Request
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Administrative Assistant Associate/Conference Coordinator/Community Health Worker
Area Health Education Center
02.2012 - Current
File Clerk
Webb County Economic Development Department
12.2009 - 04.2010
Accounts Receivable Specialist
Chavarria's Plumbing, Inc.
04.2009 - 02.2012
Accounts Receivable Specialist
Fitzley Inc.
04.2009 - 11.2009
Accounts Payable Specialist
Fitzley Inc.
10.2003 - 12.2008
Accounting and Traffic Clerk
Sporta Logistics
01.1999 - 09.2002
Assistant Manager
One Price Clothing Store
05.1997 - 12.1998
Assistant Manager/Bookkeeper
Peter Piper Pizza
11.1992 - 12.1996
- Community Emergency Respond Training
- Community Health Worker
- Community Health Worker Instructor
- COVID-19 Contract Tracing
- Executive Certificate in Human Resources Management
- Non-Profit Business Program
- Youth Mental Health First Aid
- Mental Health Peer Specialist
Associate in Applied Sciences -
Laredo Community College
Martin High School
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