Summary
Work History
Education
Skills
Timeline
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Virginia Morgan

Milan,IL

Summary

Dynamic baker with extensive experience at Walmart, recognized for enhancing customer satisfaction through high-quality baked goods and exceptional service. A dedicated team player skilled in food safety and sanitation, I effectively trained staff and optimized production processes, ensuring timely delivery of large orders while maintaining a clean and organized workspace.

Work History

Baker

Walmart
  • Prepared various baked goods, ensuring adherence to Walmart's quality standards.
  • Operated baking equipment efficiently and maintained cleanliness of work area.
  • Assisted in inventory management, tracking ingredient usage and replenishment needs.
  • Collaborated with team members to optimize production schedules and workflow.
  • Implemented safety protocols, enhancing workplace safety during food preparation processes.
  • Trained new staff on baking techniques and operational procedures for consistency.
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Trained and supervised new employees on bakery operations and procedures.

Bakery Clerk

HyVee Foods
  • Assisted customers with product selections and inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of bakery displays, ensuring appealing presentation of goods.
  • Operated bakery equipment safely, adhering to hygiene and safety standards.
  • Collaborated with team members to restock inventory efficiently, minimizing product shortages.
  • Monitored product freshness and quality, removing expired items promptly from shelves.
  • Provided support in baking preparation tasks, learning various techniques and recipes effectively.
  • Adapted quickly to changing demands during peak hours, maintaining service efficiency under pressure.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
  • Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.

Education

Diploma - General Studies

Moline Sr High
Moline, IL

Skills

  • Team player
  • Customer service
  • Active listener
  • Food safety and sanitation

Timeline

Baker

Walmart

Bakery Clerk

HyVee Foods

Diploma - General Studies

Moline Sr High
Virginia Morgan