Virginia Parker
Medina,Ohio
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
29
29
years of professional experience
Work History
Pricer/Associate
Volunteers of America
Brunswick, OH
10.2022 - Current
- Responsible for pricing of all incoming clothing donations
- Assist customers on the floor
Assistant Store Manager
Malley's Chocolate
Strongsville, OH
09.2021 - 10.2022
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Assistant Store Manager
PEEBLES/GORDMANS
Chardon, Ohio
03.2018 - 11.2020
- Manage Ladies Department
- Cash Handling
- Training/Development of 10-15 employees.
Store Lead
ONCE UPON A CHILD
Mentor, Ohio
09.2012 - 05.2013
- Assisted customers with clothing selection and purchases
- Opened and closed store
- Handled daily cash transactions.
Assistant Manager
PEEBLES DEPT. STORE
Chardon, Ohio
12.2003 - 09.2011
- Responsible for 1 million dollar store
- Performed opening and closing duties of store
- Training and development of new employees
- Top selling employee for new company charge accounts
- Led store in magazine subscription promotions.
Assistant Manager
MOTHERTIME MATERNITY
Mentor, Ohio
10.1998 - 09.2001
- Assisted in hiring and training of new employees
- Assisted implementation of Store Merchandising
- Support in Customer Service.
Store Manager
SO FUN-KIDS
Aurora, Ohio
08.1997 - 10.1998
- Responsible for $1 million dollar store
- Controlling Payroll and Inventory
- Coordinated startup and grand opening of Aurora Farms location.
Store Manager
DOTS, INC.
Garfield Heights, Ohio
05.1995 - 08.1997
- Responsible for $1 million dollar store
- Increased Sales by 35%
- Coordinated Store Promotions and Merchandising.
Education
Bachelor of Science-Fashion Merchandising -
Kent State University
Skills
- Store staff management
- Excellent customer service
- Orderly stocking and maintaining of store merchandise
- Ability to motivate sales staff
References
Available upon request
Timeline
Pricer/Associate
Volunteers of America
10.2022 - Current
Assistant Store Manager
Malley's Chocolate
09.2021 - 10.2022
Assistant Store Manager
PEEBLES/GORDMANS
03.2018 - 11.2020
Store Lead
ONCE UPON A CHILD
09.2012 - 05.2013
Assistant Manager
PEEBLES DEPT. STORE
12.2003 - 09.2011
Assistant Manager
MOTHERTIME MATERNITY
10.1998 - 09.2001
Store Manager
SO FUN-KIDS
08.1997 - 10.1998
Store Manager
DOTS, INC.
05.1995 - 08.1997
Bachelor of Science-Fashion Merchandising -
Kent State University
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