Virginia Pasion Perez
Environmental Facilities Management
Lake View Terrace,CA
Summary
Results-driven environmental management leader with over 4 years of experience overseeing compliance and operational efficiency in controlled environments. Proven expertise in managing GMP documentation and collaborating with cross-functional teams to ensure seamless production and uphold quality standards. Skilled in problem-solving and management, with a strong emphasis on innovation and implementing sustainable practices to drive organizational success.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Facilities Coordinator
JLL at Google
Venice, California
02.2025 - Current
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Performed routine maintenance tasks to maintain a clean, safe, and attractive environment for all building occupants.
- Served as point of contact for internal and external customers seeking support and information.
- Managed subcontractors effectively while following up on their work ensuring successful completion according to project timelines.
- Conducted regular facility inspections to identify repair needs or improvements.
- Collaborated with contractors and vendors to support on-time projects completion.
- Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
- Provided support and services related to mail and deliveries.
- Assisted in the development of emergency preparedness plans, ensuring staff was trained in proper procedures during critical situations.
- Coordinated smooth transitions during office relocations by planning logistics and overseeing the move process from start to finish.
- Collaborated with other departments to foster efficient use of facility space and resources.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Updated tracking system monitoring facilities-related materials, supplies and equipment.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.
- Coordinated with vendors for timely maintenance services, ensuring operational efficiency.
- Enhanced visitor experience by improving signage and information accessibility throughout facility.
Environmental Lead
JLL at Amgen
Thousand Oaks, California
10.2020 - 01.2025
- Oversees EST cleaning crew of 12+ to ensure SOP and cleaning compliance, enhancing operational efficiency.
- Collaborate with teams to maintain GMP standards, ensuring timely sanitation and waste management.
- Manage sanitation supplies, maintaining inventory for smooth operations and uninterrupted production.
- Ensure accurate GMP documentation, supporting quality and compliance in manufacturing processes.
- Lead EST cleaning crew, ensuring adherence to SOPs and GMP practices.
- Oversee sanitation supply management and collaborate with cross-functional teams.
- Manage GMP documentation and waste disposal processes.
- Conduct cycle counting and inventory management to maintain optimal sanitation supply levels.
- Partner with Manufacturing, Operations, and Quality teams to coordinate GMP-compliant cleaning schedules for controlled environments and support areas.
- Execute precise sanitation procedures using specialized equipment.
- Ensure strict compliance with solvent handling protocols and proper PPE usage.
- Provide technical guidance and quality assurance to cleaning crew.
- Serve as backup to Operations Manager, supporting overall facility management.
Office Admin
Alt Systems
Burbank, CA
01.2020 - 03.2020
- Managed multi-line phone system, enhancing communication efficiency.
- Processed accounts payable/receivable, ensuring financial accuracy.
- Organized office files, improving document retrieval speed.
- Coordinated supply orders, maintaining optimal inventory levels.
- Streamlined supply ordering process, reducing inventory costs while ensuring optimal stock levels for seamless office operations.
- Coordinated office errands and administrative tasks, fostering a productive work environment and supporting team objectives.
- Implemented new data input procedures, improving accuracy and speed of information processing for enhanced decision-making.
- Provided comprehensive administrative support, adapting to diverse tasks and contributing to overall office productivity and organization.
Assistant Manager
GameStop
Santa Clarita, California
12.2017 - 12.2019
- Performed support of branded hardware, as well as any third-party equipment.
- Provided solutions for software-related customer incidents.
- Provided complete and appropriate solutions for every customer by utilizing retail sales and customer service skills.
- Gave in store training for all new hires.
- Provided customers with specific support with retail customer base.
- Implemented strategic workflows to ensure store revenue exceeded all metrics.
- Consistently maintained above 90% customer satisfaction score.
- Optimized store workflows, driving revenue growth and consistently maintaining 90%+ customer satisfaction.
- Mentored new hires through comprehensive in-store training, fostering a skilled team capable of delivering exceptional customer service.
- Developed strategic solutions for software-related customer issues, enhancing the overall customer experience and brand loyalty.
- Managed support for branded and third-party hardware, ensuring thorough problem resolution and customer satisfaction.
- Leveraged retail sales expertise to provide tailored solutions, contributing to a positive shopping environment and repeat business.
- Drove revenue growth and maintained high customer satisfaction as Assistant Manager, optimizing store workflows and exceeding performance metrics.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Generated repeat business through exceptional customer service.
Education
Certificate -
Everest College
Reseda 05.2009 - 06.2010
High School Diploma -
John F. Kennedy High School
Granada Hills 09.2004 - 06.2008
Skills
- Management
- Leadership
- Communication
- Presentation
- Sales
- Goal-setting
- Organization
- Customer service
- Office suite QuickBooks
- GMP
- Sanitization
- Inventory management
- Training
- Problem-solving
- Retail
Timeline
Facilities Coordinator
JLL at Google
02.2025 - Current
Environmental Lead
JLL at Amgen
10.2020 - 01.2025
Office Admin
Alt Systems
01.2020 - 03.2020
Assistant Manager
GameStop
12.2017 - 12.2019
Certificate -
Everest College
05.2009 - 06.2010
High School Diploma -
John F. Kennedy High School
09.2004 - 06.2008
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