Dynamic LPN with extensive experience at Blfd Regional, excelling in patient care and education. Proven ability in medication administration and compassionate communication, enhancing patient outcomes. Skilled in EMR systems like Nextgen Athena and Epic, ensuring compliance and accuracy in medical records. Committed to delivering high-quality care and fostering positive patient relationships.
Overview
33
33
years of professional experience
1
1
Certification
Work History
LPN Surgery Scheduling Coordinator/Medical Receptionist
Blfd Regional, Osler Medical,HMA CHS Initially I Left Blfd 1992 Moved Tn Then 2001 to Melbourne Fl Osler Was Bought HMA Etc Last Orlando Medical
09.1992 - 07.2025
Reported compliance issues related to coding, transcription, and patient confidentiality.
Assembled, updated and filed medical record charts to include lab work, test results, and dictation according to office guidelines.
Scheduled and registered appointments using Booker scheduling programs.
Prepared medical records for chart audits according to front desk and charge entry audit policy.
Worked with clinical staff, coding coordinators and billing department to resolve patient inquiries, billing, and coding questions.
Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Performed routine evaluations of each patient's status, needs, and preferences.
Cared for wounds, provided treatments, and assisted with procedures.
Delivered updates in patient status to charge nurse, recording changes in medical records.
Used aseptic techniques to provide sterilized wound care and dressing applications.
Comforted and counseled patients and families throughout care process.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Assisted with admissions, appointments, transfers, and discharges.
Obtained patient vital signs and input/output measurements from inpatients.
Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Administered controlled narcotics, inserted IVs, and performed catheterizations.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
Developed and implemented individualized patient care plans.
Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
Explained form wording to patients to help each understand information required.
Operated standard office software applications to compile data and prepare information and correspondence.
Entered patient information into payment system accurately for billing purposes.c
Reviewed, processed, and issued application requests for appointment registration.
Confirmed patient demographics and updated practice management software for accuracy.
Entered patient information into payment system accurately for billing purposes.
Processed medical records requests, assuring release only to appropriate parties proper authorization.
Welcomed as many as 40to 50 patients daily, directing to appropriate departments within facility and coordinating assistance with transportation.
Coordinated with staff to process new patient registration,Hipaa,who ABN, release of medical records paperwork and direct to appropriate departments.
Answered patient questions and inquiries regarding registration process and documentation.
Completed registration paperwork, verifying accurate patient information.
Updated patient contact information to support accurate electronic medical records.
Used Nextgen,, Athena, Epic to record and organize patient insurance and medical information.
Welcomed as many as 40 to 60] patients daily, directing to appropriate departments within facility and coordinating assistance with transportation.
Coordinated with staff to process check pts in for appointment's paperwork, new patient packet and direct to appropriate departments.
Used Nextgen, Athena, Epic to record and organize patient insurance and medical information.
Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
Reviewed, processed, and issued application requests for release and to obtain medical records registration.
Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
Assisted in processing patient payments via cash, checks and credit cards.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.4dfdfj
Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
Coordinated patient transfers to other facilities.
Monitored patient health conditions to report changes to assigned physician.
Supported diagnoses by taking blood samples from patients for laboratory testing.
Delivered emotional support to patients and families during challenging times.
Responded to patient requests with appropriate clinical and personal assistance.
Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
Provided patient education on health care issues and prescribed medications.
Administered medications and injections to patients.
Took samples to complete diagnostic and routine assessment tests.
Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
Helped patients complete bathing, dressing and eating.
Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
Evaluated patient histories, complaints, and current symptoms.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Reviewed patient history to verify conditions and current medications.
Educated patients about surgeries and provided treatment plan documentation.
Verified insurance coverage and obtained pre-authorizations.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Checked patients in and out and collected payments.
Coordinated with facilities to set up surgeries for 20 patients General Vascular surgeries.
Updated patient records to reflect upcoming surgeries and medical histories.
Collated pre-operative lab and imaging results to facilitate surgery planning.
Updated daily operating room calendars with accurate appointment schedules.
Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
Resolved scheduling conflicts to maintain high-quality patient services.
Answered phone calls and messages for 2-physician 1 medical facility, scheduling appointments, and handling patient inquiries.
Expertly managed planning, scheduling, and coordination of outpatient procedures.
Coordinated with facilities to set up surgeries for [Number] [Surgeon type].
Arranged pre-operative and post-operative appointments for surgical patients.
Answered phone calls and messages for 2 physicians General Vascular Surgeons] medical facility, scheduling appointments, and handling patient inquiries.
Assisted with medical coding and billing tasks.
Managed office bookkeeping with insurance billing and patient payments.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Received and routed laboratory results to correct clinical staff members.
Performed various administrative tasks by filing, copying and faxing documents.
Obtained payments from patients and scanned identification and insurance cards.
Processed medical insurance claims and payments.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Placed new supply orders, managed inventory and restocked clerical spaces.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Registered and verified patient records before triage with most up-to-date information.
Conducted patient intake interviews, recording and documenting relevant information.
Prepared and processed patient referrals and transfer requests.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Adhered to strict HIPAA guidelines to protect patient privacy.
Transcribed phone messages and relayed to appropriate personnel.
Supported office staff and operational requirements with administrative tasks.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Checked patient insurance, demographic, and health history to keep information current.
Maintained current and accurate medical records for patients.
Helped patients complete necessary medical forms and documentation.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Expertly managed planning, scheduling, and coordination of outpatient procedures.9
LPN Cardiac Step Down Unit Nurse, EKG Tech
Blfd Regional and Osler, HMA,CHS, Steward Medical, Orlando Health
09.1992 - 07.2025
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
Assessed physical, psychological, physiologic, and cognitive status of patients.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Implemented medication and IV administration, catheter insertion, and airway management.f
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
Developed and implemented individualized patient care plans for optimal outcomes.
Participated in hospital committees to recommend quality improvement initiatives.
Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Monitored patient reactions after administering medications and IV therapies.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Managed patients recovering from medical or surgical procedures.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Investigated and resolved issues affecting hospital operations and patient care.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Implemented care plans for patient treatment after assessing physician medical regimens.
Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Recorded details regarding therapies to keep patient charts updated.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Educated family members and caregivers on patient care instructions.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Administered testing with electrocardiogram for patients experiencing events and as screening tool.
Educated patients on testing and preparation steps prior to procedure.
Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
Scheduled patients for testing and conducted follow up calls to confirm and answer questions.
Initiated CPR for patients in cardiac failure, responding to hospital crisis codes.
Monitored patient activity during stress test to record data.
Communicated with healthcare workers and physicians concerning test results.
Provided instruction on Holter monitor and connected patient to analyzer.
Utilized stethoscopes, thermometers and sphygmomanometers to meet patient needs and prescribed medical therapies.
Tracked findings of procedures such as EKGs using manual and automated recording devices.
Documented vascular data such as edema, oxygen saturation, and blood pressure to contribute to accurate diagnoses.
Helped physicians complete cardiac issues and peripheral vascular concerns by assisting with procedures such as pacemaker insertions and balloon angioplasties.
Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.
Maintained and adjusted cardiology and pulmonary equipment.
Conducted electrocardiogram, echocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices.
Assisted on cardiac cauterizations by operating multi-channel physiologic monitor.
Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.f
Measured heart chamber sizes and wall thickness against expected sizes to detect abnormalities.
Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
Operated diagnostic imaging equipment to complete contrast-enhanced heart and cardiovascular system radiographs.
Contributed to diagnosis of pulmonary disorders by evaluating patient pulmonary systems using spirometers and other respiratory testing equipment.
Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
Evaluated patient histories, complaints, and current symptoms.
Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Performed routine evaluations of each patient's status, needs, and preferences.
Cared for wounds, provided treatments, and assisted with procedures.
Delivered updates in patient status to charge nurse, recording changes in medical records.
Used aseptic techniques to provide sterilized wound care and dressing applications.
Comforted and counseled patients and families throughout care process.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Assisted with admissions, appointments, transfers, and discharges.
Obtained patient vital signs and input/output measurements from inpatients.
Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Administered controlled narcotics, inserted IVs, and performed catheterizations.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
Developed and implemented individualized patient care plans.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
Coordinated patient transfers to other facilities.
Monitored patient health conditions to report changes to assigned physician.
Supported diagnoses by taking blood samples from patients for laboratory testing.
Delivered emotional support to patients and families during challenging times.
Responded to patient requests with appropriate clinical and personal assistance.
Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
Provided patient education on health care issues and prescribed medications.
Administered medications and injections to patients.
Took samples to complete diagnostic and routine assessment tests.f
Took samples to complete diagnostic and routine assessment tests.
Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
Helped patients complete bathing, dressing and eating.
Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Reviewed patient history to verify conditions and current medications. G
Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
Implemented medication and IV administration, catheter insertion, and airway management.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Reviewed patient history to verify conditions and current medications.
Education
LPN - LPN
Montcalm High School, MCTEC
Montcalm Wv, Princeton Wv
08-1992
Skills
Samples collection
Pulse oximetry tracking
Direct patient care
Writing reports
Behavioral assessment
Indirect patient care
Biomedical hazard disposal
Medication administration
Empathetic and compassionate
Wound care
Verbal and written communication
Documenting incidents
Medical records security
Infection control
Family communications
Family communication
Medical records management
EMR / EHR Nextgen Athena Epic
Counting narcotics
Wv, Tn, and Fl licensed practical nurse
Documentation accuracy
Emergency response
ADL assistance
Outpatient care
Tuberculosis testing
Mental health support
Educating families
Transcribing orders
Quality assurance
Medication dispensing
Cultural competence
Preventive care
Multi-tasking and prioritization
Patient intake
Trauma-informed care
Clinical documentation
Patient assessments
Patient care
Vital signs
Patient management
Caring for wounds
Tracking symptoms
Care planning
Caregiving skills
Documenting intake
Palliative care
Health education
Patient relationship building
Physical assessment
Patient triaging
Staff direction and task delegation
Nextgen Athena Epic EMR software
HIPAA compliance
End-of-life care
EKG administration
Compassionate care
Breathing treatments
Rehabilitation techniques
Catheter care
Shared governance
Vocational support
Vital signs monitoring
HIPAA protocols
Diabetes management
Pain management
Regulatory requirements
Staff supervision
Case management
Charting and recording
Pediatric care
Immunization administration
Clinical judgment
Inpatient care
Chronic disease management
Anatomy
Maintaining nutrition
Geriatric care
Patient evaluations
Licensed practical nurse
Nextgen EMR softwares
Athena, EPIc EMR software
Accomplishments
Achieved [Result] through effectively helping with [Task].
Documented and resolved [Issue] which led to [Results].
Certification
I went back to school at the age of 41 year old graduated at the age of 42. I went that extra at that time to made
Licensed LPN - 1992 2025 working
LPN License - 1992-2025
Certified Lpn worked Bluefield regional regional Osler medical Hma CHS Steward Medical Orlando Health all these companies I worked for were bought out, I worked for the same Dr Joseph Wasselle from 2001 to 2025. i retired and moved back to Wv where my daughter lived. If any type of information about my work you may contact him At 321-571-5731 or Dr John Olinde at 321-795-2656 who I worked also. Surgery scheduler and also assisted as Medical secretary
Licensed Lpn - 1992-2025
Lpn License - 1992-2025
LPN Training - 1991-1992
Area of certification
Surgery scheduler Osler Medical HMA CHS Steward Medical Orlando Health worked same doctor 2001 -2025 and was asked to work for another Doctor Surgery scheduler for 2 yrs
during this time frame I assisted rooming office procedures office scheduling appts did Authorizations for surgeries which entailed Providing ice 10 codes and cut codes.
worked taking care of pt preop and post op
Timeline
LPN Surgery Scheduling Coordinator/Medical Receptionist
Blfd Regional, Osler Medical,HMA CHS Initially I Left Blfd 1992 Moved Tn Then 2001 to Melbourne Fl Osler Was Bought HMA Etc Last Orlando Medical
09.1992 - 07.2025
LPN Cardiac Step Down Unit Nurse, EKG Tech
Blfd Regional and Osler, HMA,CHS, Steward Medical, Orlando Health
Registered Respiratory Therapist at Orlando Health Melbourne/Steward Medical Group/CHSRegistered Respiratory Therapist at Orlando Health Melbourne/Steward Medical Group/CHS