VIRGINIA REYES
Winter Garden
Summary
Experienced with team leadership and operational oversight in environmental services. Utilizes effective communication and problem-solving skills to ensure high standards of cleanliness and safety. Track record of implementing efficient processes and fostering collaborative work environment.
Professional in field of environmental services with thorough understanding of maintaining cleanliness and safety in various settings. Proven ability to lead teams effectively and improve operational processes. Known for fostering collaboration and adaptability to meet evolving needs. Expertise in compliance management and quality assurance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Surgical Aide
AdventHealth
12.2023 - Current
- Ensured compliance with safety regulations when handling hazardous materials such as biohazardous waste
- Adhered to strict confidentiality guidelines when dealing with sensitive patient information
- Demonstrated strong knowledge of aseptic technique, infection control standards, and universal precautions
- Transported specimens collected during surgery to designated laboratory locations
- Cleaned and maintained equipment used in operating rooms between cases
- Organized supplies within storage areas to maintain accurate inventory records
- Maintained a clean and sterile environment in the operating room to ensure patient safety
EVS Team Lead
AdventHealth
03.2021 - 12.2023
- Provided guidance on proper use of chemicals for various surfaces and fabrics
- Ensured all areas were cleaned in accordance with health and safety regulations
- Identified problems or issues related to room cleanliness or maintenance needs promptly
- Encouraged teamwork amongst employees by recognizing accomplishments publicly
- Assisted with the recruitment process by screening resumes and interviewing potential candidates
- Monitored inventory levels of cleaning supplies and equipment, placing orders when necessary
- Reduced patient room turnover time by improving communication between EVS team members and hospital staff.
- Increased overall patient satisfaction scores by maintaining a clean, safe, and welcoming environment in all areas of the facility.
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Housekeeper
AdventHealth
10.2013 - 03.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
EVS Supervisor
Health Central Orlando Regional Hospital
02.2006 - 09.2013
- Resolved customer complaints and adjusted policies to meet changing needs
- Established and enforced clear goals to keep employees working collaboratively
- Provided ongoing training to address staff needs
- Complied with company policies, objectives and communication goals
- Identified and corrected performance and personnel issues to reduce impact to business operations
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives
- Coached and mentored 18 staff members through constructive feedback to develop long-term career goals
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance
- Conducted employee evaluations and reviews
- Developed position rotation to support continuous improvement and operator development
- Hired team members and trained and mentored formally and informally, developed and promoted according to performance and fostered collaborative team environment
- Maintained safe and productive study, research, work and collaboration space for employees, residents and students and monitored visitors and incoming deliveries
- Delegated work to staff, setting priorities and goals
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations
- Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
- Enhanced patient satisfaction scores with thorough and consistent environmental sanitation practices.
- Collaborated with other department supervisors to ensure seamless integration of services in a healthcare setting.
- Participated in regular staff meetings to provide updates on EVS department progress, challenges, and successes while fostering a culture of open communication and collaboration.
- Handled emergency situations calmly under pressure while directing staff response efforts effectively.
- Established strong relationships with vendors to negotiate favorable pricing on supplies while maintaining consistent quality levels.
- Completed schedules, shift reports, and other business documentation.
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
Education
GED -
Newtown High School
10.1992
Skills
- Compassionate patient care
- Surgical equipment handling
- Communication and teamwork
- Critical thinking
- Adaptable and flexible
- Motivation and initiative
- Professionalism and ethics
- Preoperative preparation
- Infection control protocols
- Decision-making
- Safe sharps disposal
- Multitasking
- Organizational skills
- Self motivation
- Scheduling coordination
- Workplace safety
- Customer service
- Training and mentoring
- Staff training and development
- Team building
- Staff motivation
- Inventory control
- Ordering cleaning supplies
- Employee evaluations
- Staff scheduling
- Supply inventory management
- Pest control
- Room inspection
- Teamwork and collaboration
Certification
- BLS
- Certified in CPR/AED
Languages
Spanish
Full Professional
Timeline
Surgical Aide
AdventHealth
12.2023 - Current
EVS Team Lead
AdventHealth
03.2021 - 12.2023
Housekeeper
AdventHealth
10.2013 - 03.2021
EVS Supervisor
Health Central Orlando Regional Hospital
02.2006 - 09.2013
GED -
Newtown High School
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