Virginia Roberts
Sarasota,FL
Summary
Passionate about putting the customer first, ensuring satisfaction through clear communication, efficiency, and a positive attitude.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Teacher
Legacy Beauty Academy
08.2024 - 01.2025
- Taught esthetician services (lash lifts, tints, back facials, business strategies).
- Created a supportive, engaging learning environment.
- Managed diverse student personalities with professionalism.
- Mentored on client management, professionalism, and career growth.
- Ensured smooth classroom operations.
Esthetician student
William Edge Institute
01.2024 - 07.2024
- Attended classes Tues-Sat (9 AM-4 PM), combining theory, hands-on practice, and collaboration.
- Mastered infection control, tool handling, and illness prevention.
- Provided esthetic services Thurs-Sat, ensuring client comfort and relaxation.
- Managed check-ins, rebooking, and product sales using software.
- Maintained efficient time management for smooth appointments.
- Balanced part-time work with academics.
Sales
ICRYO
09.2023 - 06.2024
- Checked in clients for a seamless experience.
- Managed precise appointment bookings.
- Reviewed waivers for compliance and clarity.
- Showed empathy for clients' wellness needs.
- Led service tours, highlighting key benefits.
Server
Cheddar's Scratch Kitchen
03.2023 - 08.2023
- Ensured accuracy of customer orders and provided assistance in navigating the menu
- Proactively upsold additional items to enhance customer experience and increase sales
- Managed timely delivery of food orders to ensure customer satisfaction
- Took charge at the end of each shift to oversee cleaning and restocking of tables, ensuring readiness for the next service
Puppy counselor
PuppyLand
01.2023 - 05.2023
- Educated customers on dog breeds, temperament, and suitability.
- Assisted with financing options and explained terms.
- Negotiated pricing for mutual benefit.
- Reviewed contracts to ensure understanding before finalizing sales.
Private Caregiver
Myself
12.2021 - 08.2022
- Cared for four boys under six, ensuring safety and happiness.
- Maintained a structured routine with development-focused activities.
- Prepared nutritious meals, considering dietary needs.
- Provided compassionate care, addressing emotional and physical needs.
Cashier/Customer Service
Camp Huaco Springs
06.2021 - 08.2022
- Tagged vehicles for park entry, ensuring rule compliance.
- Managed inventory and stocked park store items.
- Assisted customers with locating items and provided friendly service.
- Closed the register, ensuring accurate financial transactions.
Education
High School Diploma -
Grace Preparatory Academy
05.2021
Professional Educator Course -
MILADYCIMA
Student Teacher -
Legacy Beauty Academy
01.2025
Esthetics Student -
William Edge Institute
07.2024
Skills
- Excellent Customer Service
- Strong Communication
- Time Management
- Adaptability
- Team Collaboration
- Leadership
- Detail-Oriented
- Multitasking
Certification
- TABC
- Food Handling
- Texas Esthetician License
Timeline
Student Teacher
Legacy Beauty Academy
08.2024 - 01.2025
Esthetician student
William Edge Institute
01.2024 - 07.2024
Sales
ICRYO
09.2023 - 06.2024
Server
Cheddar's Scratch Kitchen
03.2023 - 08.2023
Puppy counselor
PuppyLand
01.2023 - 05.2023
Private Caregiver
Myself
12.2021 - 08.2022
Cashier/Customer Service
Camp Huaco Springs
06.2021 - 08.2022
Professional Educator Course -
MILADYCIMA
Student Teacher -
Legacy Beauty Academy
Esthetics Student -
William Edge Institute
High School Diploma -
Grace Preparatory Academy
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