Virginia Robl
Mercer
Summary
Dental Assistant with comprehensive background in patient care, dental procedures, and office management. Skilled in assisting with routine and complex dental procedures while maintaining patient comfort. Demonstrated strengths include knowledge of dental hygiene best practices and ability to manage administrative tasks efficiently. Notable for enhancing overall oral health by providing diligent support to dentists during examinations and surgeries.
Overview
13
13
years of professional experience
Work History
Dental assistant supervisor
Peter Christensen dental clinic
Lac du Flambeau
01.2013 - Current
- Assisted dentists during procedures and maintained sterile environments.
- Prepared examination rooms and organized dental instruments for efficiency.
- Educated patients on oral hygiene practices and post-treatment care.
- Managed patient records and scheduled appointments using clinic software.
- Conducted preliminary assessments and gathered patient medical histories.
- Collaborated with the dental team to improve workflow and patient satisfaction.
- Provided compassionate support to patients, easing anxiety during treatments.
- Ensured compliance with infection control protocols throughout the clinic.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Laid out dental instruments and equipment before procedures.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Educated patients on treatment procedures and post-procedure home care.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Educated patients on proper oral hygiene techniques and habits.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Documented patient records with procedures performed and added notes taken to charts.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Conducted routine maintenance of equipment used in dentistry operations.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Explained dental services and payment plans to help patients make informed decisions.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Checked with participants throughout procedures to help alleviate anxiety.
- Kept accurate records of dental treatments provided for each patient's visit.
- Ensured compliance with infection control policies and procedures.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Updated patient records with new data and treatment information.
- Took medical and dental history and recorded vital signs of patients.
- Gathered and documented patient medical and dental histories and vital signs.
- Kept track of treatment information in patient records.
- Exposed dental diagnostic x-rays.
- Supervised daily operations of dental clinic to ensure efficient workflow.
- Coordinated appointment schedules for patients and dental staff effectively.
- Trained new staff on clinic policies and patient care procedures.
- Managed inventory of dental supplies and equipment for optimal usage.
Education
X-ray Course
Appleton Tech
OSHA, CPR , HIPPA Certifications
Osap
Osap Boot Camp, Dentrix Enterprise Boot Camp
Patient Sedation
Hospital Credentials
Skills
- Sterilization techniques
- Patient record management
- Digital radiography
- Infection control compliance
- Dental material preparation
- Customer service
- Appointment scheduling
- Team collaboration
- Workflow optimization
- Inventory management
- Effective communication
- Patient education
- Problem solving
- Time management
- Staff training
- Dental terminology
- Four-handed procedures
- Preventive dentistry promotion
- Regulatory compliance
- Oral healthcare
- Radiography safety
- Treatment room setup
- Proficient in [software]
- Chairside assistance
- Emergency response preparedness
- Endodontic procedure assistance
- Restorative dentistry
- First aid training
- Periodontal treatment assistance
- Patient scheduling
- Exam room setups
- Stress management techniques
- Oral surgery assistance
- Disinfecting rooms and equipment
- Dental staff support
- Oral surgery
- Dental impressions
- Data confidentiality measures
- Impression taking skills
- Office administration duties
- Dental staff assistance
- Orthodontic procedure support
- Chair-side support
- Dental material handling
- Infection control proficiency
- Team collaboration abilities
- Pediatric dental care
- Treatment room breakdown
- Dental records
- Local anesthetic proficiency
- Dental impression specialist
- Instrument preparation
- Teeth cleaning assistance
- Dental radiography
- Patient schedule management
- Surgical setup
- Instrument sterilization techniques
- Dental procedure preparation
- Cross-training capabilities
- Equipment sterilization
- Oral X-rays
- Patient care coordination
- Laboratory case management
Affiliations
- Hi, I have been in the dental field for 30+ years. Currently a dental assistant supervisor for 15 dental assistants. I do ordering, evaluations, clean building, hospital sedation, assistant schedule and train new dental assistants. Hobbies are spending time with family, swimming, watching movies, cooking, walking.
Timeline
Dental assistant supervisor
Peter Christensen dental clinic
01.2013 - Current
X-ray Course
Appleton Tech
OSHA, CPR , HIPPA Certifications
Osap
Osap Boot Camp, Dentrix Enterprise Boot Camp
Patient Sedation
Hospital Credentials