Virginia Rohn
Poway,USA
Summary
Accomplished Nursing Supervisor with a proven track record at Naval Medical Center San Diego, enhancing patient care through clinical leadership and quality improvement. Skilled in EHR Genesis and staff mentoring, I excel in team collaboration, significantly improving healthcare delivery and patient satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Nursing Supervisor, Clinic Manager
Naval Medical Center San Diego
05.2021 - Current
- First line manager for the Medical Home Port teams and assigned support staff
- Oversight for day-to-day clinical operations
- Provide comprehensive nursing care for all enrollees assigned to the MHP team
- Conduct continuous process improvement to optimize access to care, quality of care, and to effectively manage the utilization of health services
- Provide oversight to support staff, participate in all accreditations and MHP recognition processes
- Utilize automated programs and information technology tools to facilitate the patient experience
- Demonstrate effective leadership skills of delegation, organization, and coordination in the running of the MHP Team
- Identify clinical, administrative, and staffing concerns, ensure delivery of safe and effective quality patient care
- Responsible for civilian timekeeping, payroll and civilian progress and annual DPMAP reviews
- Train new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Assess patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Contribute to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
Nurse Specialist, Lead Nurse, Ambulatory Care
Naval Medical Center San Diego
08.2017 - 05.2021
- Coordinated nursing care, patient education and related administrative activities pertaining to the health care needs of patients
- Involved in planning, developing, and implementing policies and procedures that are necessary for the delivery of quality health care
- Established and monitored standards of practice to improve patient care
- Functioned as team leader; responsible for clinical oversight, monitored patient care and staff performance based upon knowledge of patient needs, outcomes and staff competency
- Provided written and verbal input to Senior Nurse Officer and Department Head
- Assisted with staffing schedules, coordinate operations in the department
- Assisted with patient teaching and continuing education programs
- Served as the clinical and education resource for staff, patients and families
- Trained and oriented new staff to PCMH and MCMH
- Provided direct and individualized nursing care to patients of all ages
- Performed focused physical and mental assessment and obtain history of present illness-consult and coordinate with team members to plan and implement patient care
- Assessed, monitored and recorded patient response to treatments by documenting and keeping provider informed
- Assisted providers during physical exams, diagnostic testing and treatments by performing physical exams on patients, peripheral IV insertions, lab draws, EKGs, if an emergency arises, I take appropriate action and supervise the delivery of emergency care
- Trained and oriented nurses and corpsmen to clinic functions and procedures
- Worked extensively with various electronic systems to document patient care, converse with patients in a secure system, research and interpret historical medical data in order to direct and coordinate patient care
- Performed nursing triage/managed patient concerns in clinic, via nurse advice line and Secure Messaging
Staff Registered Nurse-Triage
Sharp Rees-Stealy
02.2017 - 08.2017
- Utilized clinical experiences and expertise to assess and facilitate patient access
- Assisted patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to the designated patient population
- Served as technical nursing expert for assigned area
- Triaged patients, collected pertinent information, recognized the urgency of the patient’s problem and routes to physician as needed
- Triaged and managed all urgent and emergent tasks and walk-in patients
- Fully successful in performing/assisting with all tests and procedures in assigned department, acts as clinic resource for Family Medicine and Internal Medicine Departments
Staff Registered Nurse, Lead Nurse, Ambulatory Care
Bush Medical Clinic
05.2014 - 01.2017
- Provided direct and individualized nursing care to patients of all ages
- Performed focused physical and mental assessment and obtain history of present illness-consult and coordinate with team members to plan and implement patient care
- Assessed, monitored and recorded patient response to treatments by documenting and keeping provider informed
- Assisted providers during physical exams, diagnostic testing and treatments by performing physical exams on patients, peripheral IV insertions, lab draws, pediatric straight caths, EKGs, if an emergency arises, I took appropriate action and supervised the delivery of emergency care
- Administered the administration of routine intravenous fluids and /or medications
- Initiated and maintained medical history on patients, recording observations and state symptoms for use by the Medical Home Port Team
- Observed and recorded pertinent vital signs, determined and ordered laboratory procedures on patients that may be required by the provider to diagnose and treat the patient
- Trained and oriented nurses and corpsmen to clinic functions and procedures
- Provided initial obstetric patient teaching, manage obstetric patient database ensuring ongoing care provided in timely manner
- Worked extensively with various electronic systems to document patient care, converse with patients in a secure system, research and interpret historical medical data in order to direct and coordinate patient care
- Performed nursing triage/managed patient concerns in clinic, via nurse advice line and Relay Health an online secure system
- Assisted provider with completion of reporting and required documentations regarding communicable disease and sexually transmitted diseases to the proper authorities
- Informed the clinic manager of changing clinic staffing requirements and administrative/clinical problems as they arise
- Planed and implemented performance improvement activities for the clinic
- Assisted in creating and submitting NCQA package, resulting in Level 3 accreditation for the clinic
Staff Registered Nurse, Emergency Department
United States Naval Hospital
09.2010 - 05.2014
- Provided direct and individualized nursing care to patients of all ages, ranging from newborn to adults
- Collected current symptoms, as well as a detailed patient history and then consults and coordinate with health care team members to assess, plan, implement and evaluate patient care plans
- Performed initial triage of patients, while considering both physical and psychosocial elements
- Managed basic and advanced life support needs, initiate corrective action whenever needed
- Assessed, monitored and recorded vital signs and patients response to treatments, assist physicians during physical exams, diagnostic testing and treatments
- Prepared and administered medications via oral, intramuscular, subcutaneous or intravenous route
- Prepared the patient for various investigations: X-ray, ECG, Ultrasound, MRI,etc
- Provided wound care, such as cleaning and bandaging wounds/lacerations
- Maintained proper supplies and appropriate medical equipment care for patients
- Educated patients and family on management of their illness/injury
- Trained and oriented new register nurses and corpsman to emergency room duties
- Worked closely with all members of the medical team to provide effective and safe patient care
Staff Registered Nurse
Scripps Memorial Hospital
06.2007 - 05.2010
- Managed care of patients with multiple medical conditions including care before and after cardiac surgery and care of acute stroke patients
- Assessed, planned and implemented the plan of care, evaluating patient’s progress, collaborating with other member of the patient team to ensure optimal patient care
- Additional certifications in cardiac telemetry monitoring, care of acute stroke patients/NIH Stoke Scale, cardiac pulmonary care unit training
- Precepted to incoming nurses
Education
Master of Science - Nursing Education
Walden University
Minneapolis, MN07.2022
Bachelor of Science - Nursing
Drexel University
Philadelphia, PA12.2006
Bachelor of Arts - Asian Studies – Japanese, Child Development
Florida State University
Tallahassee, FL12.2000
Study Abroad Program -
Hiroshima University
Saijo, Japan08.2000
Skills
- Clinical Leadership
- HIPAA Compliance
- Patient treatment planning
- Quality Improvement
- Policy Enforcement
- Proficient in EHR Genesis
- Staff mentoring and coaching
- Strong Clinical Judgment
- Adaptability and Flexibility
- Team Collaboration
- Performance Improvement
- Staff Scheduling
Certification
- Advanced Cardiac Life Support, American Heart Association
- Basic Life Support, American Red Cross
- Pediatric Advanced Life Support, American Heart Association
Courses/Certifications
- Clinic Management Course, NMCSD, 01/01/20, 03/01/22
- Project Management Essentials-Franklin Covey, NMCSD, 10/01/18
- Nurse Preceptor Course, NMCSD
- Patient Safety Quality Readiness Team Member, NMCSD
- Just Culture Certified, NMCSD, 10/01/21
- Genesis Electronic Health Record Super User, NBHC Miramar
Professional Associations
- NMCSD Nurses Association, 08/01/17, Present
- American Academy of Ambulatory Care Nursing, 12/01/17, Present
- United States Air Force Nurse Corps Officer, Reserves, 01/01/19, Present
Timeline
Nursing Supervisor, Clinic Manager
Naval Medical Center San Diego
05.2021 - Current
Nurse Specialist, Lead Nurse, Ambulatory Care
Naval Medical Center San Diego
08.2017 - 05.2021
Staff Registered Nurse-Triage
Sharp Rees-Stealy
02.2017 - 08.2017
Staff Registered Nurse, Lead Nurse, Ambulatory Care
Bush Medical Clinic
05.2014 - 01.2017
Staff Registered Nurse, Emergency Department
United States Naval Hospital
09.2010 - 05.2014
Staff Registered Nurse
Scripps Memorial Hospital
06.2007 - 05.2010
Bachelor of Science - Nursing
Drexel University
Bachelor of Arts - Asian Studies – Japanese, Child Development
Florida State University
Study Abroad Program -
Hiroshima University
Master of Science - Nursing Education
Walden University
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