Summary
Overview
Work History
Education
Skills
Hobbies
Additional Information
Timeline
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Virginia Ross

Conway,NH

Summary

Outgoing Front Office Coordinator with exceptional people skills, an approachable yet professional personality. Successful at multitasking and remaining calm and productive in high-demand positions. Looking to bring professionalism and enthusiasm to a helpful customer service position.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Granite State College
07.2007 - 08.2008
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Volunteered to help with special projects of varying degrees of complexity.

Bookkeeper

RDS Solutions
06.1999 - 09.2001
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Reported financial data and updated financial records in ledgers and journals.

Education

Bachelor of Business Science - International Business

Franklin Pierce University
Rindge, NH

Associate of Science - Computer Science

McIntosh College
Dover, NH

Skills

  • Customer Service
  • Administrative Support
  • Computer Proficiency
  • Critical Thinking
  • Documentation and Recordkeeping
  • Dedicated Team Player
  • Verbal Communication
  • Deadline-oriented
  • Professional and mature
  • Resourceful
  • Tech-Savvy
  • Complex Problem-Solving
  • Bookkeeping
  • Data Entry
  • Computer Skills
  • Time Management
  • Customer and client relations

Hobbies

Learning and research, reading, helping people, crafts, indoor plants, interior design, camping, walking.

Additional Information

I have always had a desire to help people and solve their problems. Excelled with customer service, enjoy learning and using computer applications, learning various cultures, open-minded, articulate, and positive thinker.

Timeline

Administrative Assistant

Granite State College
07.2007 - 08.2008

Bookkeeper

RDS Solutions
06.1999 - 09.2001

Bachelor of Business Science - International Business

Franklin Pierce University

Associate of Science - Computer Science

McIntosh College
Virginia Ross