VIRGINIA DEE
Boonton,NJ
Summary
Reliable and punctual professional that successfully handles fast-paced work. Proven willingness to take on any task to support team and help business succeed. Offers strong office and marketing abilities.
Overview
17
17
years of professional experience
Work History
Sales Associate/Front Desk Manager GIA AJP
West Essex Jewelers
07.2021 - 09.2023
- Multitasking Time management
- Task prioritization Recordkeeping
- Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Preformed watch battery changes
- Set up Diamond and Engagement ring consultations
- Researched and help design remounts
- Entered in, priced, and took pictures of new inventory
- Merchandised all display cases and front window displays
- Strong knowledge of Edge Retail Software
- Verified items value for gold trade in
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Built relationships with customers and community to establish long-term business growth.
CurrentLicensed Insurance Representative
Ben Michalik Allstate
03.2020
- Helped clients obtain funds by completing and filing policy applications
- Developed marketing strategies to compete with other insurance companies
- Maintained robust client numbers through effective retention and acquisition strategies
- Maintained state and company compliance regulations
- Completed continuing education to maintain up to date Property, Casualty and Life insurance license
- Assisted customers with sales and service needs.
Fine Jewelry Consultant, Jewelers
Kay, Asheville
01.2016 - 01.2019
- Completed training and education courses to identify specific characteristics of diamond and gemstones
- Built immediate rapport with potential customers and made conversation to assess needs
- Delivered superior service by proactively greeting and engaging with customers
- Promoted company credit and financing options to assist customers with budget management
- Negotiated and prepared contracts for financed purchases or service agreements
- Recommended merchandise to suit customer budget and preferences.
Senior Account Manager
Windstream Communications
01.2007 - 01.2015
- Selling and purchasing, hardware equipment, with extensive knowledge of refurbishing Avaya IP hardware to
- SMBS equipment
- Monitored inventory, including stocking levels
- Managed vendor communication at all levels of management
- Managed contract negotiations
- Maintain vendor and customer relationships
- Co-responsible for all reseller accounts within Windstream
- Data entry to process sales and purchase orders
- Recommended equipment procurement for end-user sales
- R
Education
Applied Jewelry Professional - Graduate Gemologist
Gemological Institute of America-New York
New York, NY11.2024
No Degree - Public Relations, Advertising, And Applied Communication
Johnson & Wales
Providence, RIBoonton High School
Boonton, NJSkills
- Vendor Oversight
- Team Oversight
- Direct Sales
- Profit Target Achievement
- Product Knowledge
- Sales Calls
- Sales Expertise
- Business Development and Planning
- Sales Process
- Customer Inquiries
- National Account Management
- Sales Presentation
- Customer Consultations
Timeline
Sales Associate/Front Desk Manager GIA AJP
West Essex Jewelers
07.2021 - 09.2023
CurrentLicensed Insurance Representative
Ben Michalik Allstate
03.2020
Fine Jewelry Consultant, Jewelers
Kay, Asheville
01.2016 - 01.2019
Senior Account Manager
Windstream Communications
01.2007 - 01.2015
Applied Jewelry Professional - Graduate Gemologist
Gemological Institute of America-New York
No Degree - Public Relations, Advertising, And Applied Communication
Johnson & Wales
Boonton High School
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