Virginia Sartuche
Victoria,TX
Summary
Known for effective communication and teamwork, I thrive under pressure while continuously learning. My adaptability and problem-solving skills ensure exceptional customer satisfaction and project success.
Overview
20
20
years of professional experience
Work History
Sales Professional
Toyota of Victoria
5902 N. Navarro St. Victoria, TX 77904
02.2019 - 03.2025
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Reached performance objectives and generated over $750,000 in sales.
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Painting & Cleaning Supervisor
Triple J's Landscaping & Fencing
1902 College Dr. Victoria, TX. 77901
08.2015 - 01.2025
- Implemented a system for tracking project progress, allowing for better predictability of completion dates and improved resource planning.
- Coordinated painting schedules with other trades on-site for seamless project execution with minimal disruptions or delays caused by overlapping tasks.
- Reduced project completion time by efficiently managing resources and setting clear deadlines for the team.
- Increased client satisfaction with timely project completions and consistent communication throughout the process.
- Collaborated with other supervisors to streamline processes, resulting in improved efficiency across projects.
Total Store Sanitation Technician
HEB
6106 N. Navarro St. Victoria,TX 77904
07.2018 - 02.2019
- I worked as a Lead Step-Up and helped manage a team of 6.
- Together we cleaned overnight and properly sanitized major departments for those departments to be ready for next business day.
- I developed a color-coded weekly, monthly, and quarterly system to effectively clean less frequently used areas. A system that is still being used today which ensures they are state inspection ready at all times.
- Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
- Supported quality control measures by thoroughly sanitizing production equipment between product runs.
- Reduced cross-contamination risks by properly handling chemicals and maintaining designated storage areas.
- Collaborated with team members to complete large-scale cleaning projects within established timeframes.
- Enhanced workplace cleanliness by diligently following sanitation protocols and procedures.
- Fostered a positive working environment by actively participating in team meetings and contributing to discussions on ways to improve sanitation processes.
LLDPE Process Technician
Formosa Plastics
201 Formosa Dr. Point Comfort, TX 77978
01.2017 - 07.2018
- Trained new technicians in proper usage of equipment, safety protocols, and company procedures, ensuring a high level of competence across the team.
- Supported an environment of safety through thorough knowledge of regulations, best practices, and consistent communication with team members regarding safe work habits.
- Troubleshot technical issues, implementing solutions to maintain a smooth production process.
- Contributed to the development of standard operating procedures that improved consistency across shifts and reduced training time for new hires.
- Reduced downtime for maintenance by performing regular equipment inspections and preventative measures.
- Participated in root cause analysis efforts on process-related issues, offering expertise to identify solutions quickly and effectively.
Utility Process Technician /Environmental Technician
Seadrift Coke L.P.
8618 SH-185 Port Lavaca, TX 77979
01.2011 - 08.2015
- I worked as am Environmental Technician for a year and transferred into Production.
- I'm a qualified and certified Utility Technician.
- I've completed Industrial Firefighting Certification.
- Supported an environment of safety through thorough knowledge of regulations, best practices, and consistent communication with team members regarding safe work habits.
- Troubleshot technical issues, implementing solutions to maintain a smooth production process.
- I implemented and completed a waste management Kaizen to ensured all waste barrels are correctly labeled and shipped for disposal within guidelines and due dates.
Emissions Control Site Supervisor
Team Industrial Services Inc
1401 Cathead Rd. Corpus Christi, TX 78409
02.2005 - 10.2010
- I worked along side and managed 6 technicians.
- I'm most proud of leading a team that maintained an excellent safety record while meeting all monitoring requirements on 1st and final day attempts.
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Developed work schedules for team members to maximize shift coverage.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
Education
Introduction To Process Technology
Victoria College
Victoria, TXHigh School Diploma -
Bloomington High School
Bloomington, TXSkills
- I work well in a high paced and stressful work environment
- I’m proficient at multi tasking and effectively hitting work goals and performance goals
- I have a proven training record and have the skills to lead projects
- I’m accountable for my actions and a dependable trustworthy individual
- I’m a team player
Languages
Spanish
Full Professional
Timeline
Sales Professional
Toyota of Victoria
02.2019 - 03.2025
Total Store Sanitation Technician
HEB
07.2018 - 02.2019
LLDPE Process Technician
Formosa Plastics
01.2017 - 07.2018
Painting & Cleaning Supervisor
Triple J's Landscaping & Fencing
08.2015 - 01.2025
Utility Process Technician /Environmental Technician
Seadrift Coke L.P.
01.2011 - 08.2015
Emissions Control Site Supervisor
Team Industrial Services Inc
02.2005 - 10.2010
Introduction To Process Technology
Victoria College
High School Diploma -
Bloomington High School