Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Virginia Sartuche

Victoria,TX

Summary

Known for effective communication and teamwork, I thrive under pressure while continuously learning. My adaptability and problem-solving skills ensure exceptional customer satisfaction and project success.

Overview

20
20
years of professional experience

Work History

Sales Professional

Toyota of Victoria
02.2019 - 03.2025
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
  • Reached performance objectives and generated over $750,000 in sales.
  • Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

Painting & Cleaning Supervisor

Triple J's Landscaping & Fencing
08.2015 - 01.2025
  • Implemented a system for tracking project progress, allowing for better predictability of completion dates and improved resource planning.
  • Coordinated painting schedules with other trades on-site for seamless project execution with minimal disruptions or delays caused by overlapping tasks.
  • Reduced project completion time by efficiently managing resources and setting clear deadlines for the team.
  • Increased client satisfaction with timely project completions and consistent communication throughout the process.
  • Collaborated with other supervisors to streamline processes, resulting in improved efficiency across projects.

Total Store Sanitation Technician

HEB
07.2018 - 02.2019
  • I worked as a Lead Step-Up and helped manage a team of 6.
  • Together we cleaned overnight and properly sanitized major departments for those departments to be ready for next business day.
  • I developed a color-coded weekly, monthly, and quarterly system to effectively clean less frequently used areas. A system that is still being used today which ensures they are state inspection ready at all times.
  • Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
  • Supported quality control measures by thoroughly sanitizing production equipment between product runs.
  • Reduced cross-contamination risks by properly handling chemicals and maintaining designated storage areas.
  • Collaborated with team members to complete large-scale cleaning projects within established timeframes.
  • Enhanced workplace cleanliness by diligently following sanitation protocols and procedures.
  • Fostered a positive working environment by actively participating in team meetings and contributing to discussions on ways to improve sanitation processes.

LLDPE Process Technician

Formosa Plastics
01.2017 - 07.2018
  • Trained new technicians in proper usage of equipment, safety protocols, and company procedures, ensuring a high level of competence across the team.
  • Supported an environment of safety through thorough knowledge of regulations, best practices, and consistent communication with team members regarding safe work habits.
  • Troubleshot technical issues, implementing solutions to maintain a smooth production process.
  • Contributed to the development of standard operating procedures that improved consistency across shifts and reduced training time for new hires.
  • Reduced downtime for maintenance by performing regular equipment inspections and preventative measures.
  • Participated in root cause analysis efforts on process-related issues, offering expertise to identify solutions quickly and effectively.

Utility Process Technician /Environmental Technician

Seadrift Coke L.P.
01.2011 - 08.2015
  • I worked as am Environmental Technician for a year and transferred into Production.
  • I'm a qualified and certified Utility Technician.
  • I've completed Industrial Firefighting Certification.
  • Supported an environment of safety through thorough knowledge of regulations, best practices, and consistent communication with team members regarding safe work habits.
  • Troubleshot technical issues, implementing solutions to maintain a smooth production process.
  • I implemented and completed a waste management Kaizen to ensured all waste barrels are correctly labeled and shipped for disposal within guidelines and due dates.

Emissions Control Site Supervisor

Team Industrial Services Inc
02.2005 - 10.2010
    • I worked along side and managed 6 technicians.
    • I'm most proud of leading a team that maintained an excellent safety record while meeting all monitoring requirements on 1st and final day attempts.
    • Trained new team members on site policies and procedures.
    • Maintained records and logs of work performed and materials and equipment used.
    • Worked with personnel and managers to meet strict timelines.
    • Oversaw personnel safety and efforts at work site.
    • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
    • Developed work schedules for team members to maximize shift coverage.
    • Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
    • Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.

Education

Introduction To Process Technology

Victoria College
Victoria, TX

High School Diploma -

Bloomington High School
Bloomington, TX

Skills

  • I work well in a high paced and stressful work environment
  • I’m proficient at multi tasking and effectively hitting work goals and performance goals
  • I have a proven training record and have the skills to lead projects
  • I’m accountable for my actions and a dependable trustworthy individual
  • I’m a team player

Languages

Spanish
Full Professional

Timeline

Sales Professional

Toyota of Victoria
02.2019 - 03.2025

Total Store Sanitation Technician

HEB
07.2018 - 02.2019

LLDPE Process Technician

Formosa Plastics
01.2017 - 07.2018

Painting & Cleaning Supervisor

Triple J's Landscaping & Fencing
08.2015 - 01.2025

Utility Process Technician /Environmental Technician

Seadrift Coke L.P.
01.2011 - 08.2015

Emissions Control Site Supervisor

Team Industrial Services Inc
02.2005 - 10.2010

Introduction To Process Technology

Victoria College

High School Diploma -

Bloomington High School

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