Virginia Victor Silaigwane
Dallas,TX
Summary
Focused and attentive Medication Aide offering 15 years of healthcare expertise. Energetic and personable with thorough knowledge of medication, potential side effects and adverse reactions. Skilled in administering topical, oral, nasal and sublingual medications. Well-versed in monitoring vital signs for indications of medication issues and general health changes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medication Aide
Forest Lane Senior Living LLC
12.2023 - Current
- Enhanced patient health by accurately administering prescribed medications according to schedule.
- Followed directions of licensed nurses to administer medications and treatments.
- Upheld infection control and prevention policies across different patient-facing areas.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Documented patient information and care activities in electronic health record.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Reordered medication to maintain adequate supply.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored medication storage area to maintain medication security and control.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Administered medications to patients and remained vigilant for negative side effects.
- Administered prescribed drugs to high-volume patient caseload.
- Facilitated seamless shift changes by thoroughly documenting medication administration activities for incoming team members.
Caregiver
Caregiver, Compassionate Residential Living LLC
11.2022 - 09.2023
- Assisted clients with personal care tasks, including bathing, dressing, grooming, and medication administration
- Provided companionship and emotional support, engaging in conversations and activities that promote mental and emotional well-being
- Managed household chores such as meal preparation, light housekeeping, and laundry, ensuring a clean and organized living space
- Monitored clients' health and reported any changes in condition to healthcare professionals , facility owner and family members
- Accompanied clients to medical appointments and participated in medication management as directed
- Implemented customized care plans tailored to individual needs, fostering independence and enhancing quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Medical Billing Manager
Estelle Bouwer Medical Accounts Administrators
10.2020 - 07.2022
- Led a team of 10 medical billers to ensure accurate and timely submission of claims, resulting in a8% decrease in claim denials
- Implemented streamlined processes, reducing billing errors by 20% and increasing revenue recovery by 15%
- Collaborated with cross-functional departments to optimize billing procedures and resolve payment discrepancies.
Senior Medical Biller
Estelle Bouwer Medical Accounts Administrators
01.2018 - 10.2020
- Managed full-cycle medical billing for a high-volume specialist practices maintaining a 2.5% clean claims rate
- Conducted regular audits to ensure compliance with coding and billing regulations, leading to 5% reduction in audit discrepancies
- Trained new staff members on billing procedures and software systems.
Medical Practice Manager
HealthCubes Clinics
10.2015 - 05.2017
- Lead a team of 7 permanent staff members and locum Doctors , including administrative, clinical, and support staff
- Streamlined billing and coding procedures
- Implemented electronic health records system, improving patient record accuracy and accessibility
- Developed and executed staff training programs to ensure compliance with POPI act (South Africa confidentiality and protection of personal data act.)
- Increased patient satisfaction,through improved appointment scheduling,time management and communication.
Education
Associate of Applied Science - Nursing
Dallas College
Dallas, TXSkills
- Prescription Verification
- Topical Medication Application
- Infection Control
- Insulin Injection Administration
- Medication Stock Maintenance
- Logs Management
- Documentation and Recordkeeping
- Administering Medications
- Monitoring for Side Effects
- Pharmaceutical Orders
- Medication Schedule Adherence
- Vital Signs Monitoring
Certification
BLS Certification
February 2023 to February 2025
Timeline
Medication Aide
Forest Lane Senior Living LLC
12.2023 - Current
Caregiver
Caregiver, Compassionate Residential Living LLC
11.2022 - 09.2023
Medical Billing Manager
Estelle Bouwer Medical Accounts Administrators
10.2020 - 07.2022
Senior Medical Biller
Estelle Bouwer Medical Accounts Administrators
01.2018 - 10.2020
Medical Practice Manager
HealthCubes Clinics
10.2015 - 05.2017
Associate of Applied Science - Nursing
Dallas College
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