Virginia Vega
Fontana,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Human Resources Coordinator
UFP Industrial LLC
11.2015 - Current
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Conducted new employee onboarding and provided ongoing orientation training.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Maintains payroll processing system and records by gathering, calculating, and inputting data
- Opening and Managing Workers compensation claims
Employment Recruiter
I Link Business Management
06.2015 - 11.2015
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Coordinated schedules to arrange management interviews with applicants.
Front Desk Hotel Manager
Ayres Suites Hotel
04.2004 - 06.2015
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Kept accounts in balance and ran daily reports to verify totals.
- Resolved guest complaints by addressing issues with rooms promptly.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Checked guests in out of hotel, made reservations, and processed payments.
- Prepared weekly employee work schedules to meet operational needs.
Education
No Degree - Hotel Management
Chaffey College
Rancho Cucamonga, CAHigh School Diploma -
Chaffey High School
Ontario, CA06.2004
Skills
- Accurate Data Processing
- Grievance Handling and Redressal
- Open Enrollment
- Eligibility Determinations
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Coordinator
UFP Industrial LLC
11.2015 - Current
Employment Recruiter
I Link Business Management
06.2015 - 11.2015
Front Desk Hotel Manager
Ayres Suites Hotel
04.2004 - 06.2015
No Degree - Hotel Management
Chaffey College
High School Diploma -
Chaffey High School
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