Charles Granberg
Waukesha,WI
Summary
Friendly and personable, with natural ability to create welcoming atmosphere for guests. Understands importance of maintaining cleanliness and organization, with skills in customer service. Focused on ensuring a positive experience for all patrons offering a positive attitude and willingness to learn new skills. Developed strong communication and customer service skills in fast-paced environments . Skilled in maintaining cleanliness and organization, ensuring pleasant experience for guests. Looking to transition into new field where these skills can make significant impact.
Overview
3
3
years of professional experience
Work History
Landscape Technician
Beaver Creek Nursery and Landscaping
06.2024 - 08.2024
- Implemented sustainable landscaping practices to conserve resources and promote environmentally friendly solutions.
- Installed various hardscape elements like retaining walls, patios, walkways, and fences for improved functionality and curb appeal.
- Performed regular maintenance tasks, such as mowing, edging, trimming, and pruning to enhance property aesthetics.
- Utilized power tools and landscaping machines to maintain outdoor areas.
Dining Room/Table Service Attendant
Otto's Restaurant & Bar
08.2021 - 05.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
High School Diploma -
Waunakee High School
Waunakee, WI05-2024
Skills
- Teamwork and Collaboration
- Reliability and punctuality
- Customer Service
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking Abilities
- Flexibility in scheduling
- High energy level
- Customer service focus
Timeline
Landscape Technician
Beaver Creek Nursery and Landscaping
06.2024 - 08.2024
Dining Room/Table Service Attendant
Otto's Restaurant & Bar
08.2021 - 05.2024
High School Diploma -
Waunakee High School
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