Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Virginia Watson

Manning,SC

Summary

Committed Home Health Care Provider offers 12 years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping. Knowledgeable Home Health Aide delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Caring Home Health Aide with demonstrated experience providing quality in-home care to elderly, disabled and chronically ill individuals. Skilled in assisting with needs of diverse clientele.

Overview

12
12
years of professional experience

Work History

Certified Nail Technician

Tnail Spa
08.2020 - Current
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Demonstrated dynamic customer service by responding to customer inquiries.
  • Treated, prepared, and 3 maintained clients' nails on both hands and feet.
  • Provided outstanding customer service, addressing concerns, and ensuring client satisfaction throughout their visit.
  • Practiced highest standards of sanitation and sterilization of salon equipment.
  • Designed creative nail art designs and patterns.
  • Demonstrated expertise in various types of nail enhancements including gel, acrylics and dip powder resulting in increased service offerings.

Home Health Caregiver

New Hope
08.2012 - Current
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Implemented effective strategies for addressing behavioral issues related to dementia or other cognitive impairments.
  • Scheduled and coordinated medical appointments.

Customer Service Representative

Sykes Enterprises, Incorporated
06.2013 - 06.2016
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Sought ways to improve processes and services provided.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Delivered prompt service to prioritize customer needs.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Certificate - Nail Technician

Williamsburg Technical College
Kingstree, SC
06.2022

High School Diploma -

Phoenix High
Alcolu, SC
05.2012

Skills

  • Nail Technician skills
  • Acrylic nails
  • Manicure
  • Dip Powder
  • Sculpting Nails
  • Homecare support
  • Light Housekeeping
  • Special Needs Care
  • General Housekeeping
  • Compassionate Caregiving
  • Customer Service skills
  • Microsoft Excel
  • Call Management
  • Computer Skills
  • Quality Control

Additional Information

References

  • Tadasha Alston- (803) 757-8154
  • Geraldine Westly- (803) 840-78288
  • Zalika Booker- (803) 974-1822

Timeline

Certified Nail Technician

Tnail Spa
08.2020 - Current

Customer Service Representative

Sykes Enterprises, Incorporated
06.2013 - 06.2016

Home Health Caregiver

New Hope
08.2012 - Current

Certificate - Nail Technician

Williamsburg Technical College

High School Diploma -

Phoenix High
Virginia Watson