Hi, I’m
Virginia Webb
Frisco,TX
Summary
Collaborative lead sales associate offers expertise in sales management and customer service. In-depth knowledge of inventory procedures and sales principles. Organized and goal-oriented team player with several years of extensive experience coordinating sales teams and supporting upper management.
Overview
9
years of professional experience
Work History
Abbey GlassDallas
Sales Lead and Stylist
08.2024 - Current
Job overview
- Cultivated client relationships to identify needs and deliver tailored solutions.
- Provided personalized styling advice to customers using Abbey Glass wardrobe pieces, ensuring they looked their best for special occasions.
- Visual merchandising to enhance the floor with AG monthly collections
- Created visually appealing merchandise displays to encourage customer purchases.
- Oversaw inventory levels to guarantee product availability for customer demands.
- Managed cash register operations using POS system and processed sales and returns.
SwarovskiDallas
Retail Sales Consultant
06.2022 - 08.2024
Job overview
- Guided customers in selecting Swarovski products, enhancing their shopping experience.
- Addressed customer inquiries and complaints professionally, ensuring satisfaction and loyalty.
- Teamed up with colleagues to cultivate an inviting store atmosphere that encouraged customer engagement.
- Managed inventory levels and restocked merchandise on the sales floor.
- Maintained visual merchandising standards to reflect brand aesthetic
- Trained new staff on sales techniques and company policies.
SwarovskiDallas
Acting Assistant Store Manager
09.2023 - 12.2023
Job overview
- Oversaw daily operations and ensured adherence to brand standards.
- Trained and developed team members to enhance customer service skills.
- Implemented visual merchandising strategies to promote product displays.
- Assisted in creating engaging customer experiences through personalized service.
- Facilitated communication between staff and upper management for operational efficiency.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Vera BradleyDallas
Team Lead
09.2016 - 01.2022
Job overview
- Provided leadership and guidance to ensure timely task completion.
- Led team in daily operations, prioritizing tasks to enhance workflow.
- Resolved team conflicts, fostering a collaborative and positive work environment.
- Trained new staff in relevant processes and procedures.
- Assisted in inventory management to ensure adequate stock levels.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Developed product displays to enhance customer engagement in retail environments.
Education
University of North TexasDenton, TX
Bachelor’s Degree from Fashion Merchandising
05.2023
Eastfield CollegeDallas, TX
Associates Degree from Arts
04.2021
Skills
- Visual merchandising
- Product knowledge
- Upselling strategies
- Cross-selling techniques
- Point of sale operation
- Inventory management
- Merchandise flow
- Floor operations
- Team leadership
- Problem solving
- Adaptability
- Reliability
- Effective communication
References
- Jeffery Garcia
- Ashley Angulo - Swarovski Store Manager
- Bryan Green - Creed General Manager
Timeline
Sales Lead and Stylist
Abbey Glass
08.2024 - Current
Acting Assistant Store Manager
Swarovski
09.2023 - 12.2023
Retail Sales Consultant
Swarovski
06.2022 - 08.2024
Team Lead
Vera Bradley
09.2016 - 01.2022
University of North Texas
Bachelor’s Degree from Fashion Merchandising
Eastfield College
Associates Degree from Arts