Virginia Yabes
Auburn,WA
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Front of the House
Flagship Culinary Services
09.2022 - Current
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Resolved guests complaints while maintaining positive customer environment.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
- Oversaw food preparation and monitored safety protocols.
- Verified prepared food met standards for quality and quantity before serving to customers.
Car Salesperson
S&s Best Auto Sales
05.2016 - 03.2021
- Answered telephone and email inquiries from potential customers.
- Completed registration paperwork and sales documentation.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Trained new sales staff members on company policies, procedures, and best practices in customer service delivery.
- Responded to customer enquiries via telephone and email.
Production Worker
Ardagh Group
09.2021 - 03.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Inspected and adjusted work performed to meet expectations.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Made sure that products were produced on time and are of good quality.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected products and machines to maintain quality and efficiency.
- Prepared reports and technical documentation of day-to-day production processes.
Beauty Advisor/ Clerk
Walgreens
02.2006 - 05.2016
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Trained new staff in product knowledge and customer service protocols.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Medical Assistant
Pima Medical Institute
Renton, WA06.2011
Academic -
Franklin Highschool
Seattle, WA06.2006
Skills
- Reliability and punctuality
- Adaptability and flexibility
- Phone etiquette
- Strong interpersonal skills
- Customer service expertise
- Conflict resolution
- Multitasking capabilities
- Excellent communication
- Positive demeanor
- Sales experience
- Team player attitude
- Problem-solving abilities
- Food safety understanding
- Cash handling proficiency
- Food Inspection
- Food Handlers Card
Accomplishments
- Documented and resolved Issue which led to Results.
- Supervised team of Number staff members.
Certification
- Area of certification Training - Timeframe
Languages
Tagalog
Native or Bilingual
Timeline
Front of the House
Flagship Culinary Services
09.2022 - Current
Production Worker
Ardagh Group
09.2021 - 03.2022
Car Salesperson
S&s Best Auto Sales
05.2016 - 03.2021
Beauty Advisor/ Clerk
Walgreens
02.2006 - 05.2016
Medical Assistant
Pima Medical Institute
Academic -
Franklin Highschool
- Area of certification Training - Timeframe
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