Virginia "Ginger" Brown
Chattanooga,TN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
HIM Specialist
Tennessee Oncology
09.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved patient satisfaction rates by ensuring providers had all documentation needed for appointments
- Collaborated with cross-functional teams to ensure all required documents were in patient folders
Patient Access Representative
Conifer Health for CHI Memorial
04.2021 - 08.2023
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Teacher
CHI Memorial Childcare Center
09.2019 - 04.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Teacher
Brevard County Schools
08.2015 - 06.2016
- Taught a First-Grade self-contained class using Florida State Standards
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication.
Teacher
Miami Dade Public Schools
08.2005 - 06.2015
- Taught a Kindergarten self-contained class using Florida State Standards, Served as grade level chairperson (2 years). Facilitated meetings and planning sessions with other teachers. Served as Kindergarten inclusion teacher (3 years). Worked closely with ESE department chair to plan and Instruct lessons for students with speech and learning delays
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Teacher
Lee County School District
08.2000 - 06.2005
- Taught a Kindergarten self-contained class using Florida State Standards * Served as grade level chairperson (2 years). Facilitated meetings and planning sessions with other teachers
Teacher
Glades County Schools
08.1996 - 06.2000
- Taught First grade (3 years) and Third grade (1 year) in self-contained classes using Florida State Standards. Worked closely with other teachers to plan whole group and differentiated lessons
Education
Bachelor of Science - Early Childhood Education
Greensboro College
Greensboro, NC05.1987
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
Timeline
HIM Specialist
Tennessee Oncology
09.2023 - Current
Patient Access Representative
Conifer Health for CHI Memorial
04.2021 - 08.2023
Teacher
CHI Memorial Childcare Center
09.2019 - 04.2021
Teacher
Brevard County Schools
08.2015 - 06.2016
Teacher
Miami Dade Public Schools
08.2005 - 06.2015
Teacher
Lee County School District
08.2000 - 06.2005
Teacher
Glades County Schools
08.1996 - 06.2000
Bachelor of Science - Early Childhood Education
Greensboro College
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