Virginia Souza Santos
Bridgeport,CT
Summary
Experienced housekeeper and cleaner with 4+ years of hands-on work in sanitation procedures, floor care, and linen care. Known for safety compliance, supply inventory management, and consistent customer service.
Overview
3
3
Languages
1
1
Certification
5
5
years of professional experience
Work History
Housekeeper house and office cleaner
Self Employed
Fairfield, Connecticut
12.2021 - Current
- Cleaned and sanitized kitchens, bathrooms, bedrooms, and living areas for self-employed clients.
- Dusted, vacuumed, swept, and mopped floors throughout residential properties.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bedding and refreshed towels according to client preferences.
- Disinfected high-touch surfaces and maintained safe, hygienic home environments.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Managed laundry, folding, and ironing for self-employed household service calls.
- Organized supplies, linens, and cleaning tools to ensure efficient housekeeping visits.
- Confirmed cleaning tasks and special instructions with clients to meet specific expectations.
- Resupplied cleaning products and prepared equipment for upcoming appointments.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Followed safety procedures when handling hazardous materials.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Ensured that all health standards were met during cleaning operations.
- Observed proper use of chemicals when cleaning various surfaces.
- Inspected guest rooms post-cleaning to guarantee readiness for guests.
- Returned rooms to occupant-ready status to satisfy future guests.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Scrubbed kitchen appliances, countertops and fixtures.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Provided information about hotel services upon request from guests.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Arranged clothing items with hangers in guest closets for easy access. with hangers for guests' clothing items.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Arranged clothing items with hangers in guest closets for easy access. with hangers for guests' clothing items.
Education
Bachelor of Science - Accounting And Finance
University Veiga De Almeida - UVA
Rio De Janeiro, RJ Brazil12-2015
Skills
- Sanitation procedures
- Floor care
- Linen care
- Laundry management
- Cleaning equipment maintenance
- Guest room inspection
- Inventory management
- Hazardous materials handling
- Safety regulations
- Facility maintenance coordination
- Customer service
Languages
Portuguese
Native/ Bilingual
Spanish
Professional
English
Professional
Certification
- Accountant Bacharel
Timeline
Housekeeper house and office cleaner
Self Employed
12.2021 - Current
Bachelor of Science - Accounting And Finance
University Veiga De Almeida - UVA