VIRGINIA WILKING THOMAS
Summary
I am a professional with over 15 years of experience in overseeing international operations and aligning global strategies with organizational objectives. I have a collaborative leadership style that fosters team cohesion and drives exceptional results across diverse environments like fashion, beauty and tech. I am always committed to leveraging my expertise to contribute to the success of forward-thinking companies.
Overview
11
11
years of professional experience
Work History
Global Director of Project Management
Napster
01.2025 - Current
- Ideate, optimize and execute strategic growth initiatives to scale the business operations team, primarily in the workflow from contract execution to launch—increasing efficiency of output by over 150%
- Manage a team of 6 project managers, overseeing progress to ensure their projects stay on budget and on time
- Hold relationships with C-level and senior leadership executives across Fortune 500 companies—presenting insights, providing recommendations and advising on immersive and AI driven strategies
- Maintain a 91% customer satisfaction store across 50+ customers and over 400 virtual experiences
- Oversaw a successful acquisition of Obsess ensuring all current Obsess customers were properly transitioned
Director of Project Management
Obsess
07.2023 - 01.2025
- Established team priorities, maintained schedules and monitored performance for over 50 clients in the fashion, consumer goods and luxury space
- Set aggressive targets for CSM's to drive company success and meet client KPI's
- Leveraged data and analytics to make informed decisions and drive business improvements.
Senior Project Manager, Client Services
Obsess
06.2022 - 06.2024
- Directed changes to project scope and cost and implemented appropriate change management processes to keep projects on track.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
Project Manager, Client Services
Obsess
03.2021 - 06.2022
- Identified plans and resources required to meet project goals and objectives.
- Planned, designed, and scheduled phases for large projects in the VR and AR space
- Provided detailed project status updates to stakeholders and executive management.
Project Manager
Ralph Lauren
01.2018 - 03.2021
- Developed strategic roadmaps aligning the company's product launch and marketing activities to ensure robust digital support was provided throughout the year for multiple new product and seasonal campaign launches
- Analyzed the consumer purchase journey, the role the website plays within the journey, and how to successfully leverage it to support overarching business objectives and drive sales
Freelance Global Marketing & Production Manager
Tiffany & Co.
01.2017 - 01.2018
- Released final hires art for International Magazine/OOH/Duratrans
- Generated POs for advertising, collateral and retouching/code and approve invoices
Project Manager
Lafayette 148 NY
05.2016 - 10.2017
- Acted as liaison between Creatives Services and all other departments to ensure the timely execution of requests that align with brand strategy
- Managed a team of freelance designers on wholesale creative projects
Digital Coordinator
WME/IMG (now Endeavor)
07.2014 - 05.2016
- Updated talent's portfolios on a daily basis. Responsible for managing an accurate and detailed database for over 200 different artist portfolios for domestic and international talent. Prepared outgoing artist portfolios upon request
- Held meetings for newly signed artists to evaluate career objectives, and how The Wall Group could help nurture the careers of each developing artist
Education
B.A. - Cultural Anthropology, Art History, Women's Studies
Boston University
M.A. - Fashion and Textile Studies: History, Theory, Museum Practice
Fashion Institute of Technology
Skills
- Project Management
- Team Leadership
- Creative Operations
- Asset Management
- Quality Assurance
- Data Analysis
- Customer Success
- Client Experience
- Agentic AI
- VR and AR experience execution
Timeline
Global Director of Project Management
Napster
01.2025 - Current
Director of Project Management
Obsess
07.2023 - 01.2025
Senior Project Manager, Client Services
Obsess
06.2022 - 06.2024
Project Manager, Client Services
Obsess
03.2021 - 06.2022
Project Manager
Ralph Lauren
01.2018 - 03.2021
Freelance Global Marketing & Production Manager
Tiffany & Co.
01.2017 - 01.2018
Project Manager
Lafayette 148 NY
05.2016 - 10.2017
Digital Coordinator
WME/IMG (now Endeavor)
07.2014 - 05.2016
M.A. - Fashion and Textile Studies: History, Theory, Museum Practice
Fashion Institute of Technology
B.A. - Cultural Anthropology, Art History, Women's Studies
Boston University